Message (a receipt) stuck in the outbox Outlook 2002

[Gandalf]

A conundrum with Outlook 2002 - I have a message which I can not see which
is stuck in the outbox. I am assuming it is a receipt which I may have
initiated by accident.

I get an error message normally 'xxx - sending' reported error (0x800CCC0F).
It then informs me the connection to the server was interrupted etc. Server
responded: 421 & an email address is normally given.

My outlook is now configured to receive from one account but send via
another (the account provided by my current ISP). I suspect the "receipt" is
trying to use the receive account which will not work as it is with old ISP.

I sorted the send/receive options as soon I became aware that this may
happen - but the "message" remains stuck.

I do not think this is a viruis/trojan - may PC scans daily with the latest
updates. It is also a bit too obvious.

Please advise

G

 

[Diane Poremsky [MVP]]

http://www.outlook-tips.net/howto/delete_rr.htm



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Gandalf]

Thanks - it worked but it was not straight forward. There were infact two
receipts - one followed the crib sheet but the other did not with various
error messages/warnings appearing. Eventual managed an option which worked
and Outlook is now back working OK.

G