We have experienced the same thing. A message is received in Outlook,
from the preview pane I can see the text of the body of the message, when
you open the message, the text of the body does not display. If I open
Thunderbird and open the same message I can see all the text of the
message. This appears to happen when the sender is using a different mail
client, like Thunderbird or a webmail. It is also very random, the same
person can send another message from the same mail client and Outlook
opens it and displays the text fine.
In a message thread, several messages display fine, and one in the middle
will be blank when viewed in Outlook. Again same message opened in
Thunderbird displays fine.
Any suggestions would be greatly appreciated.
Brian Tillman wrote:
Re: Message body blank
19-Oct-07
Of course I know what Eudora is. The point I'm trying to make is that
your
scanner integrating correctly with Eudora has no bearing on it integrating
correctly with Outlook. Do what I say and remove the integration with
Outlook. See if it makes a difference. The whole idea with
troubleshooting
is that you want to minimize the variables and the outside influences.
--
Brian Tillman [MVP-Outlook]
Previous Posts In This Thread:
Message body blank
Hi
this seems completely random but, I???ll receive an email with the
headers/subject
line intact but with the body completely blank?
I did a test with two computers, one with Eudora mail client installed and
the other with Outlook 2007, the Eudora receives the message fine but
Outlooks body is blank?
I???m not using AVG antivirus, both machines are using Kaspersky
antivirus.
Thanks
...Jeff
Re: Message body blank
Do you have Kaspersky configured to scan incoming mail? If so, disable
that
feature.
--
Brian Tillman [MVP-Outlook]
Thanks BrianI have Kaspersky scanning email on both the Eudora and Outlook
Thanks Brian
I have Kaspersky scanning email on both the Eudora and Outlook PCs, Eudora
receives the message fine?
:
Re: Message body blank
So? What does Eudora's behavior have to do with it? That's like saying
"I
can't edit a file in Word, but my flight simulator works fine." They're
simply not related.
The most common cause of your symptom is installing antivirus email
integration. That's a fact. Do with it what you wish.
--
Brian Tillman [MVP-Outlook]
Do you know what Eudora is?
Do you know what Eudora is? It???s a mail client just like Outlook??? a
little
more related then your flight simulator. Thanks for the help
:
Re: Message body blank
Of course I know what Eudora is. The point I'm trying to make is that
your
scanner integrating correctly with Eudora has no bearing on it integrating
correctly with Outlook. Do what I say and remove the integration with
Outlook. See if it makes a difference. The whole idea with
troubleshooting
is that you want to minimize the variables and the outside influences.
--
Brian Tillman [MVP-Outlook]
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