Message Icon doesn't change on custom form

[Tyson Ackland]

We have created a custom form for sending emails and have noticed that when
the meail message is read by the recipient, the icon next to the message in
the folder remains an "unread" icon. Is this a limitation with custom
forms - that the configured icon is locked in or is there something I can do
about it? When designing the form, there only seems to be the one place to
set an icon and it doesn't differentiate between read and unread.

Tyson Ackland

 

[Sue Mosher [MVP]]

This is normal behavior for a custom message form. See http://www.slipstick.com/dev/messageform.htm for other known quirks and limitations.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.slipstick.com/books/jumpstart.htm