G
Greg
My wife and I each have individual WinXP login accounts on the same computer.
Both of us use Outlook 2003 with the same POP3 email server. My email works
fine, hers does not.
Her sent emails show up in the "sent" folder as expected, but never make it
out; and more importantly, she receives no error message letting her know
that her email did not get sent. We have no idea how long this has been
going on, so there is no way to know which of her emails never made it to
their destination (talk about frustrating). She has no problem receiving
emails; and when I click on "test account settings" in "email account setup"
I receive an email telling me that all is well.
My first suspicion was Norton Internet Security 2007. I completely removed
NIS and the problem persisted. I was baffled. As a last ditch resort I
deleted her email account in Outlook; then created a new email account for
her with the EXACT same settings. BINGO, her emails were now REALLY going out.
I reinstalled NIS and somewhere along the line the problem reoccurred.
Deleting and re-establishing her account fixed the problem again. I'm worried
that this problem could reoccur and she wouldn't know about it for months.
My questions are:
Why does this only affect her account?
What is causing this?
How can I permanently fix this so it does not reoccur?
Both of us use Outlook 2003 with the same POP3 email server. My email works
fine, hers does not.
Her sent emails show up in the "sent" folder as expected, but never make it
out; and more importantly, she receives no error message letting her know
that her email did not get sent. We have no idea how long this has been
going on, so there is no way to know which of her emails never made it to
their destination (talk about frustrating). She has no problem receiving
emails; and when I click on "test account settings" in "email account setup"
I receive an email telling me that all is well.
My first suspicion was Norton Internet Security 2007. I completely removed
NIS and the problem persisted. I was baffled. As a last ditch resort I
deleted her email account in Outlook; then created a new email account for
her with the EXACT same settings. BINGO, her emails were now REALLY going out.
I reinstalled NIS and somewhere along the line the problem reoccurred.
Deleting and re-establishing her account fixed the problem again. I'm worried
that this problem could reoccur and she wouldn't know about it for months.
My questions are:
Why does this only affect her account?
What is causing this?
How can I permanently fix this so it does not reoccur?