Message re validation

N

nannapat

when I open Outlook I receive a pop up saying: this copy of Office did not
pass validation. Click Learn More for online details.... etc. etc. I went
on MS web site and entered my product ID which wasn't recognised - I've been
using this software ever since buying my PC 18 months ago so don't know why
this should suddenly happen. Any suggestions please?
 
B

Brian Tillman [MVP - Outlook]

when I open Outlook I receive a pop up saying: this copy of Office did not
pass validation. Click Learn More for online details.... etc. etc. I went
on MS web site and entered my product ID which wasn't recognised - I've been
using this software ever since buying my PC 18 months ago so don't know why
this should suddenly happen. Any suggestions please?
Click to expand...

Did you buy your PC new from a retail outlet?
 
N

nannapat

nannapat said:
when I open Outlook I receive a pop up saying: this copy of Office did not
pass validation. Click Learn More for online details.... etc. etc. I went
on MS web site and entered my product ID which wasn't recognised - I've been
using this software ever since buying my PC 18 months ago so don't know why
this should suddenly happen. Any suggestions please?
Click to expand...
 

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