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Message: [QUOTE="bgluvr2, post: 4609051"] Here is my problem: One user sends an email to the recipient, but they never get the message. The setup is they use an ISP for smtp and pop3 connection and Microsoft SBS 2003 Exchange for storing the email. Signed onto the ISP web mail and was able to send this person an email which they got. Any message sent by Outlook reports that the message has been sent and places the email in the sent items folder but the recipient never get the message. There has never been any error messages regarding this issue. I have stopped and uninstalled the virus program from the machine but was still not able to send the person a message. I setup outlook on another machine using the same account information and had the same issue. If this recipient sends them an email, they get it. If he replies to that email the recipient get it. It does not happen to all email that is sent but to only a handful. Any clues and any help appreciated. [/QUOTE]