Message Sent to Deleted Items No Rule That Matches

C

Charlotte Simpson

Some e-mails are being routed to deleted items box but
they don't match any rules.

Thanks,
 
C

Chris Burnham [MSFT]

Which version of Outlook, Charlotte? Do you happen to have the Junk Mail
feature enabled? Or are you perhaps using a third-party tool for junk mail
filtering?

--
Regards,
Chris Burnham
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights.
 
C

Charlotte Simpson

Thanks Chris, we are using Outlook 2003 and using
Outlook's junk mail filter. This has happened on three
machines.
 
C

Chris Burnham [MSFT]

Are your Junk Mail filters set to route messages to Deleted Items? If so,
I'd be willing to bet that's what's resulting in some "good" e-mail getting
caught and routed there as well. If you have the filter set at "high", this
has been known to happen.

--
Regards,
Chris Burnham
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights.
-------------------
 

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