Message when I start word or excel

[JimB]

I have a HP XP media center computer that's about 18 months old. I recently
had to do a system restore which installed all the software originally on the
computer. One of which was office 2003. This was nothing more than a trial
version. I removed it. I installed my office 2000 SR-1 premium. Now, when I
open word or excel, I get a box telling me to "please wait while windows
configures microsoft office 2000 SR-1 premimum." About 3 seconds later it
closes and word opens. What's causing this? is there a link I can go to that
will help me? Thanks Jim Birke

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=265194 "OFF2000: Windows
Installer Appears Every Time a Program Is Started".

 

[JimB]

Thanks. I'll work with that tomorrow and let you know what happens. D'you
Think it'll fix the same problem I'm having with Excel?

 

[garfield-n-odie [MVP]]

Hopefully yes.

Thanks. I'll work with that tomorrow and let you know what happens. D'you
Think it'll fix the same problem I'm having with Excel?

:

 

[JimB]

Bad news. I carefully followed all three steps in that article and still have
the same problem. When I closed Access at the end of the third step. I got
the following: http://support.microsoft.com/kb/241230. Since I dont use
Access, I removed it from my office installation using the CD, but that
didn't help. Curious point, Before I had to do the system restore and install
my third party software, I had installed this version of office and had no
problems. Hopefuly, there's a next step. Thanks again.