Message when Loading Office Outlook 2007

[awothers]

Everytime I load Outlook I get the following message in a window:

"An extension failed to initialize. Cannot open file extend.dat. the file
may not exist, you may not have permission to open it, or it may be open in
another program. Right-click the folder that contains the file, and then
click properties for the folder. You don't have appropriate permission to
perform this operation."

I am unable to locate this file. What can i do to get rid of this message -
it does get annoying?

If the answer is re-install Outlook:
what happens to all the data (.pst files etc.)?
Office 2007 came pre-installed on my computer and all I have is the licence
#, so what do I do if I have to re-install?

Thanks,

Alan

 

[Roady [MVP]]

Where did you look for the file?
The solution is most often to rename that file to .old and then restart
Outlook.

See http://www.msoutlook.info/question/19

 

[awothers]

I searched through all of Drive C and Computer and nothing was found.

 

[Roady [MVP]]

Don't do a search but go directly to the path indicated in the link I gave
you. Type it in the address bar if needed.

 

[awothers]

Thanks Robert. I followed the link and found an extend file - renamed it to
extend.old and it worked! What a relief. Thanks again. Alan

 

[Roady [MVP]]

You're welcome!



-----

Thanks Robert. I followed the link and found an extend file - renamed it
to
extend.old and it worked! What a relief. Thanks again. Alan

 

[Mark G. Miller]

Can you help me with the link to go to so I can correct the problem
(e-mail address removed)

 

[Brian Tillman [MVP-Outlook]]

Can you help me with the link to go to so I can correct the problem

The link was right in the very message you quoted. Please read the messages
you reply to.

Also, don't post your real address in a newsgroup unless you don't mind
spammers harvesting it.