messages are blank - encoding problems

K

Karen

I just upgraded from Outlook 2002 to Outlook 2003 (actually all of Office
2003 and I installed all the patches for it). Now when I open new messages
that are sent to me, most of them are blank, until in each individual
message I go to View -> Encoding -> and change it to Unicode or Western
European (Windows). I never had encoding problems before. I can find
settings to change the default OUTGOING encoding, but nothing dealing with
the default INCOMING message encoding. Any tips? Why is this happening? I'm
running this on Windows XP.

Karen
Chapel Hill
North Carolina
 

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