Messages in folders on server are not downloading

[Felix Leiter]

If I check my email through the web portal (Ie from a computer on the road or
at work) and organize messages into folders online they will not download
into Outlook on my home computer. Only the messages in the general Inbox on
the mail server download into Outlook. Is there any way I can change this?

 

[DL]

Not usually, but might depend on your web portal (within that, its not an
Outlook issue)

 

[Brian Tillman [MVP - Outlook]]

If I check my email through the web portal (Ie from a computer on the road
or
at work) and organize messages into folders online they will not download
into Outlook on my home computer. Only the messages in the general Inbox
on
the mail server download into Outlook. Is there any way I can change
this?

Is this for a POP account? If so, POP protocols do not understand
"folders". The only thing they can use on the server is the Inbox there.

 

[Felix Leiter]

It is an IMAP account. I have folders set up on the server but my Outlook
will only download messages that are in the Inbox, not in any of the folders.

:

 

[Brian Tillman [MVP - Outlook]]

It is an IMAP account. I have folders set up on the server but my Outlook
will only download messages that are in the Inbox, not in any of the
folders.

Have you subscribed to the folders?

 

[Felix Leiter]

No...didn't know that I had to.

I just found out how in the "Help" section of outlook.

thanks Brian!