Messages there, but hiding

[Wowbagger]

Using Outlook XP on an XP Pro system, I created a new .pst file as an
archive and copied several messages over. The messages do not appear in any
folder, but when I check the size of the .pst file it is large enough that I
believe the messages (mostly emails with photo attachments) are in there.
Where did they go and can I get them to show up?

Thanks

 

[Wowbagger]

An update:

I did a search for all items with size greater than 1kb and found all of the
items: they are listed as being in folder "Top of Personal Folders" - is
there another way to see everything in this location? How did they get
there in the first place?

Outlook XP

 

[Grace Xiao [MSFT]]

Good day,

Thank you for your post.

I am not sure what is the exact steps you used to copy the emails to the
"archievd" Personal folder. While if we select "Personal Folder" instead of
select a subfolder under Personal folder while copying the message, it will
copy the messages to the top of Personal folder.

Now let's check if we can see these messages as follows:

1. Go to View->Folder list.
2. In the folder list, please high light the root folder of the Personal
folders. Can you see the messages in the right pane?

If you still cannot see the messages, please give me a screen shot as
follows so that I will check if there is any filter applied.

To make a screen shot:

a. Open the root folder of Personal folder and press the PrintScreen key
on the keyboard at the right of the key F12.
b. Open Microsoft Word and press Ctrl+V.
c. Click File (menu) -> Save to save the file and send it to me.

Please let me know if this solves the problem or if you would like further
assistance.

I look forward to hearing from you.

Best Regards,

Grace Xiao MCSE
Online Support Professional

Get Secure! - www.microsoft.com/security

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