Messages With Attachments Stuck in Outbox

  • Thread starter Tiim's Trained Monkey
  • Start date
T

Tiim's Trained Monkey

Greetings,

The problem is – message with attachments get choked leaving my outbox

Using:

Windows XP Media Center

Outlook 2003, SP3

ISP was recently Hughesnet – which I recently dumped for being too slow, too
slow, and too poorly supported. However slow it was, I did not have the
current problem with my Outbox.

Have just switched to Clearwire – much better!

For email ID – using gmail & Outlook 2003

Also have Clearwire ID (and Outlook 2003)

Problems persists when using either

POP3 stuff configured correctly

Can send messages without attachments - no problem

Using Norton – for ‘outgoing email scanning’ is enabled. I did disable it –
but it made no difference (currently enabled again)

When sending msgs w/ attachments – I do not get any sort of error

If stuff doesn’t get sent – it backs up everything else in queue

Called Clearwire tech support and only relief was to boot in ‘Safe Mode’ and
use Outlook Express – which seem to point things at Outlook 2003

Am I making sense?

Anything you can offer to help me would be much appreciated.

I share a fair number of photos and the faster upload capability was a prime
factor in switching ISPs
 
R

Roady [MVP]

Norton is still the key suspect here. Uninstall it completely and run the
cleanup utility from Norton.
After this rename your extend.dat file to .old and start Outlook.
See if it works now.

If it does, reinstall Norton without Outlook integration.
 
T

Tiim''s Trained Monkey

Thanks - I'll give it a shot

Roady said:
Norton is still the key suspect here. Uninstall it completely and run the
cleanup utility from Norton.
After this rename your extend.dat file to .old and start Outlook.
See if it works now.

If it does, reinstall Norton without Outlook integration.
 
T

Tiim''s Trained Monkey

Greetings,

I did uninstall and reinstall Norton Internet Security 2008 - made no
difference

Diable 'outgoing email scanning' - made no difference

Even created new profile in outlook 2003 - made no difference

Once again - msgs w/out attachments work fine

Msg w/ attachments - impossibly slow (if the go at all)

Any other ideas?

Thx
 
T

Tiim''s Trained Monkey

Brief Update

I clearwire ID and gmail ID - worked with tec supp at clearwire to uncheck
"This server requires an ecrytped connection" - and things now work fine with
Clearwire ID - fast, as expected

I tried 'unchecking' with gmail and got errors.

Is there a workaround?

thx
 

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