Messed up e-mail

[Capo Annie]

I get error messages when I send/receive and it keeps on
sending/receiving even when I hit "cancel." Error
messages are: Task 'mail.bigplanet.com - Sending and
Receiving' reported error (0x800CCC67) : ' The server
responded: ?"nd/Receive Status 100% ? '

Task 'mail.bigplanet.com - Sending' reported error
(0x800CCC67) : ' The server responded: 421 Server too
busy'


Task 'mail.bigplanet.com - Sending' reported error
(0x800CCC0F) : 'The connection to the server was
interrupted. If this problem continues, contact your
server administrator or Internet service provider (ISP).
The server responded: 421 Server too busy'

I am intermittently receiving and one e-mail did get
sent, but I keep getting the errors. Could this be the
result of installing Office update SP3? If so, how can I
fix it?

 

[Raghu Prakash]

Hi Annie,

WORKAROUND
To work around this problem, use one of the following methods as
appropriate for your situation.
Method 1: Confirm That Your E-Mail Server Settings Are Correct
For information about the correct settings for your e-mail server, contact
your Internet service provider (ISP) or system administrator.

Method 2: Configure Firewall Software
Configure your firewall software to grant access to the Internet for the
following files.
For Outlook Express: Msimn.exe
For Outlook: Outlook.exe
By default, most e-mail clients have to have outbound access on port 110
and inbound access on port 25. For more information about the ports that
communicate with your e-mail server, contact your ISP or system
administrator.
Method 3: Check the Symantec Web Site for Additional Suggestions
If you have the Norton antivirus e-mail feature enabled, you may have to do
additional configuration to use Outlook or Outlook Express with the Norton
antivirus e-mail feature. For more information, visit the following
Symantec Web site.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001082921552806

Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
The third-party products that this article discusses are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.