Messed up Office Installation

S

Steve Lewis

I need some advice on a messed up office installation...

Before: Office XP SR-1 installed on a XP SR-1 computer.
The hard drive was failing, so I transferred the contents
of the hard drive to a new drive using Maxtor's MaxStore
utility. Now I'm booting off the new hard drive, and I
start Outlook. The windows installer comes up as I start
Outlook and says that their are some components missing
and I need to run Setup->Repair to fix it.

I run Setup->Repair from the office CD and it says that
the patch is invalid.

I try to uninstall Office and it says that the patch is
invalid.

I download the Windows Installer Cleanup utility
(msicuu2.exe) and clean up the Office XP utility. I
reinstall office XP and burn up another activation.

I then try to use Outlook and still some of the following
things don't work:
Reply to message: I get the message "Not Implemented"
New Appointment in Calenar: "Not Implemented"

Outlook does receive messages and let me look at my
calendar, but it won't let me add or send anything. The
mail and calendar are stored on our Exchange server.

Any suggestions?
 
S

Steve Lewis

More clues:

When I click the e-mail accounts button on the Mail
control panel, nothing happens.

In Outlook, I select Tools->Email Accounts and I get the
error message: The operation failed due to registry or
installation problems. Restart Outlook and Try again.
If the problem persists, restart and try again.
 

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