"Microsoft Error" - automatically quits

A

Aprildentist

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I keep getting the following message and then Excel quits.

"Microsoft Excel has encountered a problem and needs to close."

Any solutions out there?

Thanks!
April

============
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-12 07:47:53 -0500
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x0000b644
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x0000b644
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x93955644 in .objc_class_name___NSCFSet + 0x93818A18 (CoreFoundation + 0x0000b644)
# 2 0x939555f8 in .objc_class_name___NSCFSet + 0x938189CC (CoreFoundation + 0x0000b5f8)
# 3 0x939b5954 in .objc_class_name___NSCFSet + 0x93878D28 (CoreFoundation + 0x0006b954)
# 4 0x016a12fc in _McpFGetIMcpMruList + 0x000003C4 (MicrosoftComponentPlugin + 0x000882fc)
# 5 0x00193d38 in __mh_execute_header + 0x00192D38 (Microsoft Excel + 0x00192d38)
# 6 0x0068f13c in __mh_execute_header + 0x0068E13C (Microsoft Excel + 0x0068e13c)
# 7 0x01c7e304 in _MsoFCreateToolbarSet + 0x00001374 (MicrosoftOffice + 0x00363304)
# 8 0x01c7e59c in _MsoFCreateToolbarSet + 0x0000160C (MicrosoftOffice + 0x0036359c)
# 9 0x016affd8 in _McpFCreateControl + 0x00002564 (MicrosoftComponentPlugin + 0x00096fd8)
# 10 0x016ae2a8 in _McpFCreateControl + 0x00000834 (MicrosoftComponentPlugin + 0x000952a8)
# 11 0x016f93b4 in _McpCreateControlContainer + 0x00003920 (MicrosoftComponentPlugin + 0x000e03b4)
# 12 0x016f995c in _McpCreateControlContainer + 0x00003EC8 (MicrosoftComponentPlugin + 0x000e095c)
# 13 0x91c96c48 in .objc_class_name_IPMDFontRange + 0x91937100 (HIToolbox + 0x00007c48)
# 14 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox + 0x00006de0)
# 15 0x91c95bfc in .objc_class_name_IPMDFontRange + 0x919360B4 (HIToolbox + 0x00006bfc)
# 16 0x91cdcf2c in .objc_class_name_IPMDFontRange + 0x9197D3E4 (HIToolbox + 0x0004df2c)
# 17 0x91cf15e4 in .objc_class_name_IPMDFontRange + 0x91991A9C (HIToolbox + 0x000625e4)
# 18 0x91cf11fc in .objc_class_name_IPMDFontRange + 0x919916B4 (HIToolbox + 0x000621fc)
# 19 0x91d62894 in .objc_class_name_IPMDFontRange + 0x91A02D4C (HIToolbox + 0x000d3894)
# 20 0x91cf0200 in .objc_class_name_IPMDFontRange + 0x919906B8 (HIToolbox + 0x00061200)
# 21 0x91ceb854 in .objc_class_name_IPMDFontRange + 0x9198BD0C (HIToolbox + 0x0005c854)
# 22 0x91d7abf4 in .objc_class_name_IPMDFontRange + 0x91A1B0AC (HIToolbox + 0x000ebbf4)
# 23 0x017177c4 in _McpSetWindowBrush + 0x000001CC (MicrosoftComponentPlugin + 0x000fe7c4)
# 24 0x91c96c48 in .objc_class_name_IPMDFontRange + 0x91937100 (HIToolbox + 0x00007c48)
# 25 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox + 0x00006de0)
# 26 0x91cb2d04 in .objc_class_name_IPMDFontRange + 0x919531BC (HIToolbox + 0x00023d04)
# 27 0x91cc63fc in .objc_class_name_IPMDFontRange + 0x919668B4 (HIToolbox + 0x000373fc)
# 28 0x91c9709c in .objc_class_name_IPMDFontRange + 0x91937554 (HIToolbox + 0x0000809c)
# 29 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox + 0x00006de0)
# 30 0x91cb2d04 in .objc_class_name_IPMDFontRange + 0x919531BC (HIToolbox + 0x00023d04)
# 31 0x01717a5c in _McpFDispatchEventRef + 0x000000B4 (MicrosoftComponentPlugin + 0x000fea5c)
# 32 0x01717f6c in _McpRunApplicationEventLoop + 0x00000470 (MicrosoftComponentPlugin + 0x000fef6c)
# 33 0x00ad6890 in __mh_execute_header + 0x00AD5890 (Microsoft Excel + 0x00ad5890)
# 34 0x0092e118 in __mh_execute_header + 0x0092D118 (Microsoft Excel + 0x0092d118)
# 35 0x00002bec in __mh_execute_header + 0x00001BEC (Microsoft Excel + 0x00001bec)
# 36 0x000028f0 in __mh_execute_header + 0x000018F0 (Microsoft Excel +
 
F

Fergal

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I keep getting the following message and then Excel quits.

"Microsoft Excel has encountered a problem and needs to close."

Any solutions out there?

Thanks!
April

============
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-12 07:47:53 -0500
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x0000b644
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x0000b644
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x93955644 in .objc_class_name___NSCFSet + 0x93818A18 (CoreFoundation+ 0x0000b644)
# 2 0x939555f8 in .objc_class_name___NSCFSet + 0x938189CC (CoreFoundation+ 0x0000b5f8)
# 3 0x939b5954 in .objc_class_name___NSCFSet + 0x93878D28 (CoreFoundation+ 0x0006b954)
# 4 0x016a12fc in _McpFGetIMcpMruList + 0x000003C4 (MicrosoftComponentPlugin + 0x000882fc)
# 5 0x00193d38 in __mh_execute_header + 0x00192D38 (Microsoft Excel + 0x00192d38)
# 6 0x0068f13c in __mh_execute_header + 0x0068E13C (Microsoft Excel + 0x0068e13c)
# 7 0x01c7e304 in _MsoFCreateToolbarSet + 0x00001374 (MicrosoftOffice + 0x00363304)
# 8 0x01c7e59c in _MsoFCreateToolbarSet + 0x0000160C (MicrosoftOffice + 0x0036359c)
# 9 0x016affd8 in _McpFCreateControl + 0x00002564 (MicrosoftComponentPlugin + 0x00096fd8)
# 10 0x016ae2a8 in _McpFCreateControl + 0x00000834 (MicrosoftComponentPlugin + 0x000952a8)
# 11 0x016f93b4 in _McpCreateControlContainer + 0x00003920 (MicrosoftComponentPlugin + 0x000e03b4)
# 12 0x016f995c in _McpCreateControlContainer + 0x00003EC8 (MicrosoftComponentPlugin + 0x000e095c)
# 13 0x91c96c48 in .objc_class_name_IPMDFontRange + 0x91937100 (HIToolbox+ 0x00007c48)
# 14 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox+ 0x00006de0)
# 15 0x91c95bfc in .objc_class_name_IPMDFontRange + 0x919360B4 (HIToolbox+ 0x00006bfc)
# 16 0x91cdcf2c in .objc_class_name_IPMDFontRange + 0x9197D3E4 (HIToolbox+ 0x0004df2c)
# 17 0x91cf15e4 in .objc_class_name_IPMDFontRange + 0x91991A9C (HIToolbox+ 0x000625e4)
# 18 0x91cf11fc in .objc_class_name_IPMDFontRange + 0x919916B4 (HIToolbox+ 0x000621fc)
# 19 0x91d62894 in .objc_class_name_IPMDFontRange + 0x91A02D4C (HIToolbox+ 0x000d3894)
# 20 0x91cf0200 in .objc_class_name_IPMDFontRange + 0x919906B8 (HIToolbox+ 0x00061200)
# 21 0x91ceb854 in .objc_class_name_IPMDFontRange + 0x9198BD0C (HIToolbox+ 0x0005c854)
# 22 0x91d7abf4 in .objc_class_name_IPMDFontRange + 0x91A1B0AC (HIToolbox+ 0x000ebbf4)
# 23 0x017177c4 in _McpSetWindowBrush + 0x000001CC (MicrosoftComponentPlugin + 0x000fe7c4)
# 24 0x91c96c48 in .objc_class_name_IPMDFontRange + 0x91937100 (HIToolbox+ 0x00007c48)
# 25 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox+ 0x00006de0)
# 26 0x91cb2d04 in .objc_class_name_IPMDFontRange + 0x919531BC (HIToolbox+ 0x00023d04)
# 27 0x91cc63fc in .objc_class_name_IPMDFontRange + 0x919668B4 (HIToolbox+ 0x000373fc)
# 28 0x91c9709c in .objc_class_name_IPMDFontRange + 0x91937554 (HIToolbox+ 0x0000809c)
# 29 0x91c95de0 in .objc_class_name_IPMDFontRange + 0x91936298 (HIToolbox+ 0x00006de0)
# 30 0x91cb2d04 in .objc_class_name_IPMDFontRange + 0x919531BC (HIToolbox+ 0x00023d04)
# 31 0x01717a5c in _McpFDispatchEventRef + 0x000000B4 (MicrosoftComponentPlugin + 0x000fea5c)
# 32 0x01717f6c in _McpRunApplicationEventLoop + 0x00000470 (MicrosoftComponentPlugin + 0x000fef6c)
# 33 0x00ad6890 in __mh_execute_header + 0x00AD5890 (Microsoft Excel + 0x00ad5890)
# 34 0x0092e118 in __mh_execute_header + 0x0092D118 (Microsoft Excel + 0x0092d118)
# 35 0x00002bec in __mh_execute_header + 0x00001BEC (Microsoft Excel + 0x00001bec)
# 36 0x000028f0 in __mh_execute_header + 0x000018F0 (Microsoft Excel +
Click to expand...

Hi,

Thanks for the crash log!
Can you give me some information on what you were trying to do in
Excel before the crash, is it a specific file that you have or do you
have a specific hardware configuration (connected to a second
monitor)?

If you do have a file that causes the crash can you send it to me with
confidential information removed?
My email is (e-mail address removed)

Thanks,
Fergal Condron,
Macintosh Business Unit
Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no
rights.
 
A

Aprildentist

Hi Fergal,

Thanks SO MUCH for your reply. Will email you the file that I think is the culprit.

I don't think I was doing anything out of the ordinary when the issue started. Just typing data into cells. And my system is pretty standard (no second monitor or anything). I tried "Save As" to make a new copy, as well as saving it in a different format, same issue. And now it seems to be a bit worse, with the crashing happening almost immediately upon me doing anything in Excel, like going File > Open.

I did just do the Office update yesterday, maybe the issue? Though Word is working fine.

iMAC G5 PowerPC
OSX 10.5.8
Excel 2008
 

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