microsoft error in excel 2002

[kstanwick]

Hoping for some help. girl downstairs is getting an eror when she works with
some of her excel files. It is the typical microsoft error. I have a few
things from the event log.




Event Type: Error
Event Source: Microsoft Office 10
Event Category: None
Event ID: 1000
Date: 8/27/2009
Time: 1:03:13 PM
User: N/A
Computer: GX270-BD-TRANS
Description:
Faulting application excel.exe, version 10.0.6854.0, faulting module
excel.exe, version 10.0.6854.0, fault address 0x00023c83.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 63 ure exc
0018: 65 6c 2e 65 78 65 20 31 el.exe 1
0020: 30 2e 30 2e 36 38 35 34 0.0.6854
0028: 2e 30 20 69 6e 20 65 78 .0 in ex
0030: 63 65 6c 2e 65 78 65 20 cel.exe
0038: 31 30 2e 30 2e 36 38 35 10.0.685
0040: 34 2e 30 20 61 74 20 6f 4.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 32 33 63 38 33 0d 0a 023c83..

Event Type: Error
Event Source: Microsoft Office 10
Event Category: None
Event ID: 1001
Date: 8/20/2009
Time: 3:34:02 PM
User: N/A
Computer: GX270-BD-TRANS
Description:
Fault bucket 1311922113.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 33 31 31 39 32 32 31 13119221
0010: 31 33 0d 0a 13..


the files was created in 1999. It is a template that is used from year to
year. I reinstalled office in thoughts that it might be just her machine. I
cannot replicate the problem on my computer. I use 2003 excel. My next
solution it to give her 2003 ver. I have also copied the entire workbook to
a new workbook. when i do that I do however get formula errors i.e. #value
in some of the fields. the office manager insists it is not that issue. any
thought would be helpful

thanks in advance

Kurt

 

[CyberTaz]

Well, you've posted to the Mac Excel group, so there's probably not much we
can do for you here My experience tells me, though, that if you can get
her off 2002 you should -- 2003 is basically a fix for all the anomalies of
that version. Whether it will solve this particular problem I honestly can't
say. Start here for more help on the Dark Side: