Microsoft Excel/Words Office12Crash

P

Please Advise

When i open any excel/words document, system prompts that Windows is Not
responding, along with the error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6323.5000
Application Timestamp: 486cf744
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 18441
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Have tried re-installing the Microsoft Office Hone and Student several
times, but to no avail. Any advice is much appreciated.
 
M

marcjuju

Found a solution that worked for me.

I had about the same problem on Windows 2008R2. Actualy The entir
office suite (Excel/Word/Outllok) gave me the Office12Crash problem. Th
problem started appearing after performing a Windows Update. I starte
uninstalling each one of the updates until the problem was fixed. I
appears that uninstalling windows update KB977724 fixed the problem.

Solution: Uninstall windows update KB977724.

Hope this Helps!
Cheers,
Marc-
 
S

SviFi

Thank you so much Marc!

I had it on Windows Server 2008 64 bit, with all Office 2007 programs.
Safe mode start, repair mode did not work.

It was exatly this update!
Unbelievable. Microsoft keeps surprising us with those "security
updates", after which we have to spend days recovering.

Regards,
Vitaly
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top