Microsoft LDAP Problem

[Ben]

I just upgraded successfully from Office 2000 Premium to Office 2007
Professional. However, since then, every time I open up Outlook 2007,
before the window for it opens up, I get a window entitled "Microsoft LDAP
Directory". The window also contains a "Connection Details" tab, which in
turn contains "Server Name: NULL; Port: 3268; User name: NULL; Password:";
the Password field is blank. The "User Secure Password Authentication (SPA)
box is blank and unchecked; I then have to click CANCEL to get to my Outlook
2007 window. How to I get rid of this window from popping up? Note that the
slip that came with the CD only states that all I need to do is to put the
upgrade CD in the drive, and follow the directions to upgrade, and nothing
else. Thanks!

 

[Hal Hostetler [MVP P/I]]

Is this machine connected to a Windows 2000 Server or Windows 2003 Server
Active Directory Domain?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Ben]

No, I'm not connected to any server; howver, I found the solution to the
problem: Go to Control Panel->Mail Icon->Accounts->Address Book tab->delete
the LDAP service. My Outlook Address Book Service was the only setting left
listed there. Then closed and restarted Outlook. No more nuisance LPAD
window popping up when I open Outlook. Thanks anyway. Ben J.

 

[Donna]

No, I'm not connected to any server; howver, I found the solution to the
problem: Go to Control Panel->Mail Icon->Accounts->Address Book tab->delete
the LDAP service. My Outlook Address Book Service was the only setting left
listed there. Then closed and restarted Outlook. No more nuisance LPAD
window popping up when I open Outlook. Thanks anyway. Ben J.

 

[Donna]

Ben: I'm currently having the same problem you did; however, I'm not able to
do as you've instructed below. When I go to Control Panel/Accounts, I don't
see "Address Book" tab. Please advise. I've got Micro Offc 2000.

Thanks, Dolnna

 

[Ben]

I'm not sure, Donna. What I do know is that Office 2000 will not have this
setting. This is my best shot: LDAP means "Lightweight Directory Access
Protocol", and is a directory service implementation that allows fast search
access to user information using the X.500 directory, which is used for
querying and modifying Directory Service, i.e. a storage of information of
network users within the network of your PC. What's happening is that you
have an LDAP set up in your Outlook to find a Directory Service, but can't
find it, probably because it's not there. If you are just a home user who
only uses contacts from within your own PC, then this setting probably needs
to be deleted. This LDAP is something that you have to add to Outlook 2000
Corporate. Ergo, it probably needs to be deleted. Try to do this: open
Outlook, go to Tools\Services. See if you have a setting that states:
"Microsoft LDAP Directory"; if so, highlight it [click on it], and click the
REMOVE or DELETE button. I use to have MS Outlook 2000 before upgrading;
however, I don't remember exactly where this setting was; this is just my
best estimate. I hope this helps.

Ben J.

 

[Donna]

Hi, Ben! THANK YOU for writing back. I've upgraded from 2000 to Micro
Outlook '03, that's when the problem occurred. I'm thinking that I just need
to reinstall it and see what happens. I tried to follow through with your
suggestions but to no avail. I've also enlisted the "help" menu to see what
the "fix and repair" will do for me. If you think of anything else, please
let me know.

Sincere thanks,
Donna

I'm not sure, Donna. What I do know is that Office 2000 will not have this
setting. This is my best shot: LDAP means "Lightweight Directory Access
Protocol", and is a directory service implementation that allows fast search
access to user information using the X.500 directory, which is used for
querying and modifying Directory Service, i.e. a storage of information of
network users within the network of your PC. What's happening is that you
have an LDAP set up in your Outlook to find a Directory Service, but can't
find it, probably because it's not there. If you are just a home user who
only uses contacts from within your own PC, then this setting probably needs
to be deleted. This LDAP is something that you have to add to Outlook 2000
Corporate. Ergo, it probably needs to be deleted. Try to do this: open
Outlook, go to Tools\Services. See if you have a setting that states:
"Microsoft LDAP Directory"; if so, highlight it [click on it], and click the
REMOVE or DELETE button. I use to have MS Outlook 2000 before upgrading;
however, I don't remember exactly where this setting was; this is just my
best estimate. I hope this helps.

Ben J.

Ben: I'm currently having the same problem you did; however, I'm not able to
do as you've instructed below. When I go to Control Panel/Accounts, I don't
see "Address Book" tab. Please advise. I've got Micro Offc 2000.

Thanks, Dolnna

 

[Donna]

BEN--LOOK WHAT I FOUND!

Add or remove an address book
Do one of the following:

Remove an address book

On the Tools menu, click E-mail Accounts.
Under Directory, select View or change existing directories or address
books, and then click Next.
Click the address book you want to delete (LDAP)
Click Remove.
Click Finish.

It worked!!! I'm SO excited. I followed the directions and off it came.
Now, everything is "back to normal".

Thanks again! Donna

I'm not sure, Donna. What I do know is that Office 2000 will not have this
setting. This is my best shot: LDAP means "Lightweight Directory Access
Protocol", and is a directory service implementation that allows fast search
access to user information using the X.500 directory, which is used for
querying and modifying Directory Service, i.e. a storage of information of
network users within the network of your PC. What's happening is that you
have an LDAP set up in your Outlook to find a Directory Service, but can't
find it, probably because it's not there. If you are just a home user who
only uses contacts from within your own PC, then this setting probably needs
to be deleted. This LDAP is something that you have to add to Outlook 2000
Corporate. Ergo, it probably needs to be deleted. Try to do this: open
Outlook, go to Tools\Services. See if you have a setting that states:
"Microsoft LDAP Directory"; if so, highlight it [click on it], and click the
REMOVE or DELETE button. I use to have MS Outlook 2000 before upgrading;
however, I don't remember exactly where this setting was; this is just my
best estimate. I hope this helps.

Ben J.

Ben: I'm currently having the same problem you did; however, I'm not able to
do as you've instructed below. When I go to Control Panel/Accounts, I don't
see "Address Book" tab. Please advise. I've got Micro Offc 2000.

Thanks, Dolnna

 

[Ben]

You are sweet Donna. I'll do the best I can for you. Cordially, Ben J.

Hi, Ben! THANK YOU for writing back. I've upgraded from 2000 to Micro
Outlook '03, that's when the problem occurred. I'm thinking that I just need
to reinstall it and see what happens. I tried to follow through with your
suggestions but to no avail. I've also enlisted the "help" menu to see what
the "fix and repair" will do for me. If you think of anything else, please
let me know.

Sincere thanks,
Donna

I'm not sure, Donna. What I do know is that Office 2000 will not have this
setting. This is my best shot: LDAP means "Lightweight Directory Access
Protocol", and is a directory service implementation that allows fast search
access to user information using the X.500 directory, which is used for
querying and modifying Directory Service, i.e. a storage of information of
network users within the network of your PC. What's happening is that you
have an LDAP set up in your Outlook to find a Directory Service, but can't
find it, probably because it's not there. If you are just a home user who
only uses contacts from within your own PC, then this setting probably needs
to be deleted. This LDAP is something that you have to add to Outlook 2000
Corporate. Ergo, it probably needs to be deleted. Try to do this: open
Outlook, go to Tools\Services. See if you have a setting that states:
"Microsoft LDAP Directory"; if so, highlight it [click on it], and click the
REMOVE or DELETE button. I use to have MS Outlook 2000 before upgrading;
however, I don't remember exactly where this setting was; this is just my
best estimate. I hope this helps.

Ben J.

Ben: I'm currently having the same problem you did; however, I'm not able to
do as you've instructed below. When I go to Control Panel/Accounts, I don't
see "Address Book" tab. Please advise. I've got Micro Offc 2000.

Thanks, Dolnna

:

No, I'm not connected to any server; howver, I found the solution to the
problem: Go to Control Panel->Mail Icon->Accounts->Address Book tab->delete
the LDAP service. My Outlook Address Book Service was the only setting left
listed there. Then closed and restarted Outlook. No more nuisance LPAD
window popping up when I open Outlook. Thanks anyway. Ben J.

:

Is this machine connected to a Windows 2000 Server or Windows 2003 Server
Active Directory Domain?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

I just upgraded successfully from Office 2000 Premium to Office 2007
Professional. However, since then, every time I open up Outlook 2007,
before the window for it opens up, I get a window entitled "Microsoft LDAP
Directory". The window also contains a "Connection Details" tab, which in
turn contains "Server Name: NULL; Port: 3268; User name: NULL; Password:";
the Password field is blank. The "User Secure Password Authentication
(SPA)
box is blank and unchecked; I then have to click CANCEL to get to my
Outlook
2007 window. How to I get rid of this window from popping up? Note that
the
slip that came with the CD only states that all I need to do is to put the
upgrade CD in the drive, and follow the directions to upgrade, and nothing
else. Thanks!