Hello Partner,
Based on my experience, I assume that these users are using Office 2000 on
a Terminal Server, am I right?
If this is the case on your side, we can perform the following steps below
to resolve this problem:
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
For Existing Users
===============
Follow these steps for each user who is experiencing the behavior:
1. Click Start, and then click Run.
2. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
3. Locate and select the following keys in the registry:
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\PowerPoint]
4. On the Edit menu, point to New and then click DWORD Value.
5. With New Value #1 selected (highlighted), type "UserData" (without the
quotation marks) and then press ENTER.
6. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
For Future Users
=================
To prevent this behavior for future users when they log on, follow these
steps:
1. Log on as an administrator of the computer.
2. Click Start, and then click Run.
3. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
4. Locate and select the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\Microsoft\Office\9.0\Common
5. On the Edit menu, point to New and then click DWORD Value.
6. With New Value #1 selected, type "UserData" (without the quotation
marks) and then press ENTER.
7. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
8. On the Edit menu, point to New, and then click DWORD Value.
9. With New Value #2 selected, type "OSAShortcut" (without the quotation
marks) and then press ENTER.
10. Double-click OSAShortcut, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
11. Locate and select the following keys in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Word]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Access]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Excel]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Outlook]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\PowerPoint]
12. For each of the keys above, on the Edit menu, point to New and then
click DWORD Value.
13. With New Value #1 selected, type "UserData" (without the quotation
marks) and then press ENTER.
14. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
15. On the Registry menu, click Exit.
Hope this helps.
Jacky Gu
Microsoft Online Partner Support
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.
This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/
If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Microsoft Office 2000 SR-1 Premium -- Error 1706
| thread-index: AcVdc/606X44xH7YT8emHy+6qeLMPQ==
| X-WBNR-Posting-Host: 209.217.222.70
| From: "=?Utf-8?B?U211cmZtYW4=?=" <
[email protected]>
| Subject: Microsoft Office 2000 SR-1 Premium -- Error 1706
| Date: Fri, 20 May 2005 12:42:02 -0700
| Lines: 46
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.office.misc
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.misc:35546
| X-Tomcat-NG: microsoft.public.office.misc
|
| I have a few users who are receiving the following errors. Have been
hunting
| high and low, cant find a solution that seems to work. Looked at KB
258847
| and also looked at KB 298385 which seems to fit exactly for the product
| number.
|
| I am getting this on an XP Machine and a 2000 machine. I have noticed
tons
| of posts with this related error, however no solution. Would appreciate
the
| assistance.
|
| Thanks
| J
|
| Event Type: Warning
| Event Source: MsiInstaller
| Event Category: None
| Event ID: 1004
| Date: 5/18/2005
| Time: 9:55:14 AM
| User: DOMAIN\Username
| Computer: COMPUTERNAME
| Description:
| Detection of product '{00000409-78E1-11D2-B60F-006097C998E7}', feature
| 'WordUserData', component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}'
failed.
| The resource
'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\UserData'
| does not exist.
|
| Event Type: Error
| Event Source: MsiInstaller
| Event Category: None
| Event ID: 11706
| Date: 5/18/2005
| Time: 9:55:23 AM
| User: DOMAIN/Username
| Computer: COMPUTERNAME
| Description:
| Product: Microsoft Office 2000 SR-1 Premium -- Error 1706. No valid
source
| could be found for product Microsoft Office 2000 SR-1 Premium. The
Windows
| installer cannot continue.
|
| Data:
| 0000: 7b 30 30 30 30 30 34 30 {0000040
| 0008: 39 2d 37 38 45 31 2d 31 9-78E1-1
| 0010: 31 44 32 2d 42 36 30 46 1D2-B60F
| 0018: 2d 30 30 36 30 39 37 43 -006097C
| 0020: 39 39 38 45 37 7d 998E7}
|
|
