Microsoft Office 2000 SR-1 Update did not complete (Trying again)

C

Chuck Lewis

Posted this on Monday and sort of garbled the subject so
trying again. Thanks.

Hi Folks,

Not sure WHAT is going on here. We have a user (of course
a VP and co-owner of the company) that is running Office
2000 and I went to Windows Update and downloaded the SR-1
update and when I tried running it I got:

Microsoft Office 2000 SR-1 Update did not complete
successfully. For assistance contact Microsoft Technical
Support.

See the log file: Office 2000 SR-1 Setup(0009).txt

You can see by the file count that I've attempted this 9
times...

I've searched the MS Knowledgebase with no answer. Did get
a hit on that, 255500 at
http://support.microsoft.com/default.aspx?scid=kb;en-
us;255500&Product=ofw2k
but that has a Cause "This error message appears if all of
the following are true:"

and none of them are true...

I found another hit (259420) on the log files created in
the install and found them and here they are:

(1) Office 2000 SR-1 Setup(0009).txt
Starting execution.
Command line: /c /L2
Opening the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\IXP001.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000 SR-
1 or above
Copying the patch executable, C:\DOCUME~1\admini~1\locals~1
\Temp\IXP001.TMP\setup.exe, to C:\DOCUME~1\admini~1
\locals~1\Temp\sr1patch\setup.exe for post-reboot access.
Copying the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\IXP001.TMP\source.ini, to C:\DOCUME~1
\admini~1\locals~1\Temp\sr1patch\source.ini for post-
reboot access.
Restarting the process from local file
Starting execution.
Command line: /L2 "C:\DOCUME~1\admini~1\locals~1
\Temp\sr1patch\Office 2000 SR-1 Setup(0009).txt" /t
Opening the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\sr1patch\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp
Starting the application of the patches.
Installing patch in product {00010409-78E1-11D2-B60F-
006097C998E7}.
Command line: PATCH=C:\DOCUME~1\admini~1\locals~1
\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}
REBOOT=ReallySuppress REINSTALLMODE=omus
REINSTALL=FPSE,ASSISTANTFiles,ProductNonBootFiles,EXCELFile
s,ProductFiles,FPWecCom,WebPublFiles,FPHtmlAdmin,FPClientNo
nBootFiles,FPClientFiles,GRAPHFiles,MSVisualDesignTool,ACCE
SSNonBootFiles,ACCESSFiles,OUTLOOKNonBootFiles,WORDNonBootF
iles,EXCELNonBootFiles,PPTNonBootFiles,OfficeWebComponents,
OSBShortCutFiles,OUTLOOKFiles,WebDiscussFiles,PPTFiles,WORD
Files,TCWord6ExportFiles,ACCESSSystemMdw_SR1Patch,ACCESSSna
pshotFiles,AccessWizards,Address,Contacts,Inventory,AccessH
elpFiles,BinderHelpFiles,VBAHelpFiles,ExcelHelpFiles,Outloo
kHelpFiles_SR1Patch,OutlookHelpFiles,PPTHelpFiles,WORDHelpF
iles,ClipThumbnailsAutoShapes,ClipGalleryFiles,ClipThumbnai
lsThemesTypical,ClipThumbnailsThemesAdditional,CalendarCont
rol,ProductNonBootFiles_SR1Patch,ExcelAddinATPFiles,ExcelAd
dinAutosaveFiles,ExcelAddInEuroToolFiles,PPTContentFilesAdd
itional,PPTContentFilesTypical,FPLangSupport,PhotoEditorFil
es,GraphicsFiltersBMPFiles,GraphicsFiltersPCXFiles,IE3IE4Re
dist,IE3IE4Windows,OutlookMAPICONTAB,OutlookMAPIEMS,Outlook
MAPIIMEP,OutlookMAPILDAP,OutlookMAPI,OutlookOMI,OutlookMAPI
PST,OutlookMAPIPST95,OutlookMessaging,TCSearchTools,MsInfoF
iles,OfficeCoreSupportFiles,NotInstalled,SetLanguageFiles,O
utlookCcMailImporter,OutlookFolderPublishing,OutlookImpMail
Files,OutlookDVDbaseFiles,OutlookDVFiles,OutlookDVOrg21File
s,OutlookVBScript,OutlookDVPabFiles,OutlookImportExportFile
s,OutlookDVSchplusinterFiles,OutlookDVSchplus10Files,Outloo
kDVSchplus70Files,OutlookMessaging_SR1Patch,OutlookSecurity
,OutlookWebPub,GrammarFiles,SpellingFiles,QueryFiles,WORDAd
dressBookFiles,TextConverters,TCWord2Files,WebScripting,HTM
LSourceEditing,WinFax,FPHelpFiles,HyphenationFiles_FRA,Outl
ookNLST,PPTCastCoreFiles,OfficeExtendedSupportFiles,Grammar
Files_FRA,SpellingFiles_FRA,ThesaurusFiles_FRA,GrammarFiles
_ESN,SpellingFiles_ESN UPGRADEWITHPATCH=TRUE
Patch applied (1601).
Searching installed products.

(2)Office 2000 SR-1 Setup(0009)_MsiExec.txt

MSI (c) (28:A8): Failed to connect to server. Error:
0x80080005਍ഀ਍ഀ

And I have no idea what to make of these...

I also Googled for an answer for this with not luck.

Chuck
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Unable To Update Office 2000 1
Question Title: Microsoft Office 2000 SR-1 Update did not complete successfully 0
Internal Error while Installing Office Upgrade 0
Problem installing Office 2000 on Terminal Server 36
Can't update Office 2000 to SP-1a after installer download! 0
Why won't my office 2000 update SR1 download? 0
Unable to install Office 2000 SR-1 update file 1
The system administrator has set policies to prevent this installation 0

Top