K
katy richmond
Hi there,
I was wondering if any of you brainy people can help me with my problem
installing Microsoft Student and Teacher Edition 2003. I have not previously
installed any version of microsoft office apart from the trial 2007 version
that it came with. I have done what the support centre suggested and removed
all office programs using Windows install clean up. However, after I have put
in the product key etc. I recieve an error message saying;
"Error 1913. Setup cannot update file c:\Windows\system32\mapisv.inf. Verify
that the file exists in your system and that you have sufficient permissions
to update it."
I have no idea what this means and i have tried to resave the file to no
avail, and followed all the microsoft online help but still it keeps
reverting to this error message. I bought the Microsoft CD from Amazon and my
mum has installed it on her laptop so maybe i have to get some permission
from her laptop...I do not know!
If anyone has any information that can help me I would be very appreciative,
Thank you very much for your time,
Katy Richmond
I was wondering if any of you brainy people can help me with my problem
installing Microsoft Student and Teacher Edition 2003. I have not previously
installed any version of microsoft office apart from the trial 2007 version
that it came with. I have done what the support centre suggested and removed
all office programs using Windows install clean up. However, after I have put
in the product key etc. I recieve an error message saying;
"Error 1913. Setup cannot update file c:\Windows\system32\mapisv.inf. Verify
that the file exists in your system and that you have sufficient permissions
to update it."
I have no idea what this means and i have tried to resave the file to no
avail, and followed all the microsoft online help but still it keeps
reverting to this error message. I bought the Microsoft CD from Amazon and my
mum has installed it on her laptop so maybe i have to get some permission
from her laptop...I do not know!
If anyone has any information that can help me I would be very appreciative,
Thank you very much for your time,
Katy Richmond