Microsoft Office 2004 11.4.0 update error

[dcooley]

I had my computer download the update for Microsoft Office 2004 (11.4.0) through my auto update. When I was done I got the message "Application Launch Failure. Application Office Setup Assistant could not be launched because of a 'shared library error'". How do I fix this. I can't open any documents now.

 

[JE McGimpsey]

I had my computer download the update for Microsoft Office 2004 (11.4.0)
through my auto update. When I was done I got the message "Application Launch
Failure. Application Office Setup Assistant could not be launched because of
a 'shared library error'". How do I fix this. I can't open any documents now.

Sounds like the update didn't take correctly. First thing I'd try is
downloading the update from MacTopia

http://www.microsoft.com/mac/downloads.mspx

and re-running it.

 

[dcooley]

I have already done that and it still didn't work. I still can't open Microsoft Office. Any other suggestions?

 

[Diane Ross]

I had my computer download the update for Microsoft Office 2004 (11.4.0)
through my auto update. When I was done I got the message "Application Launch
Failure. Application Office Setup Assistant could not be launched because of a
'shared library error'". How do I fix this. I can't open any documents now.

"Cannot Load the Microsoft Office Shared Libraries" Error Message

RESOLUTION The damaged file belongs to the Mac Operating System. To resolve
this problem, follow these steps:
1. Repair disk permissions. Use the Disk Utility to repair and then verify
disk permissions.
2. Restart the system, and then check to see whether all programs start.
3. Apply the latest Apple combo updater. If that fails you will need to do
an "Archive & Install".

You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as they¹re applying‹no need to roll back or do a clean install.

Tiger:

Mac OS X 10.4.11 Combo Update (PPC)
<http://www.apple.com/support/downloads/macosx10411comboupdateppc.html>

Mac OS X 10.4.11 Combo Update (Intel)

<http://www.apple.com/support/downloads/macosx10411updateintel.html>
==================================================
More info on why applying the combo updater helps:

<http://www.entourage.mvps.org/troubleshoot/combo.html>

It is recommended that you back up your system prior to installing any
updates.