microsoft office 2004/test drive

M

margo

I bought a copy of microsoft office at school and have registered it. I
can use it and do my projects etc. but I save it and when I want to
open it again it does not let me, I can't open or re-open any office
documents. It tells me that my microsoft office 2004 test drive has
expired and to purchase a new copy. But I just bought this copy and it
is not a test drive. Does anyone have any clue as to what I might have
to do? I would really appreciate any help.
margo
 
M

mmmmark

Before installing a full version, you will need to run an "installer" to
remove the old version. That ought to fix you up.
 
N

Nelon, DeWayne A.

Before installing a full version, you will need to run an "installer" to
remove the old version. That ought to fix you up.
Can't find the answer for removing Test Drive from a new Laptop. I have a
licensed copy of Office which was copied over from my old laptop by the Mac
setup process when I got the new laptop last week. Unfortunately I can't
seem to remove Test Drive 2004 without removing my entire Office
Installation. The Remove application wants to remove everything in order to
remove Test Drive. Is there another way to clean this up?

15" PB 1.67 GHz
1GB RAM
100GB HD
Office 11.2.1
 
M

mmmmark

It will remove all the apps (which it needs to do) but I'm nearly positive
it will leave your Identities folder untouched. Make a backup of it if you
like.

After the new installer installs fresh versions, if the identity doesn't
come up right away, you may have to tell it which one to use, like in
Entourage for example.
 
M

mmmmark

I wish that the installer was "smart enough" to detect a previous version
and automatically update it or delete it before installing the new version.
At a minimum it could alert you that it detects the old and ask you to
manually run the "remove office app."

An "aware installer" doesn't seem like too much to ask. Your difficulties
seem to be some of the most common frustrations we see on this forum.
 
N

Nelon, DeWayne A.

I wish that the installer was "smart enough" to detect a previous version
and automatically update it or delete it before installing the new version.
At a minimum it could alert you that it detects the old and ask you to
manually run the "remove office app."

An "aware installer" doesn't seem like too much to ask. Your difficulties
seem to be some of the most common frustrations we see on this forum.
When I booted up my new machine the first time it asked me if I wanted to
transfer the data and apps from my old machine. I should have declined that
option and had a look around on the new machine first I guess. I didn't
realize that I would have to go through this hassle. I will try to backup
the identity folder and then delete all my office apps so that I can
reinstall them again. Seems like a silly way to operate but I guess it is
the MS way....

DeWayne
 
M

mmmmark

When I booted up my new machine the first time it asked me if I wanted to
transfer the data and apps from my old machine. I should have declined
that
option and had a look around on the new machine first I guess. I didn't
realize that I would have to go through this hassle. I will try to backup
the identity folder and then delete all my office apps so that I can
reinstall them again. Seems like a silly way to operate but I guess it is
the MS way....

DeWayne

Just to be clear, deleting the apps will not suffice. The remove office
function deletes hidden files and preferences, which is what hangs you up in
the first place. Let that app do its job and you will be ready to go.
 
N

Nelon, DeWayne A.

Just to be clear, deleting the apps will not suffice. The remove office
function deletes hidden files and preferences, which is what hangs you up in
the first place. Let that app do its job and you will be ready to go.
About to backup my identity and start this process now. Upon further review
I see that only Excel appears to be affected.
 

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