Microsoft Office 2004

[paiea48]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

I love our Mac, but have recently been having problems accessing Microsoft Office. When I go to open a blank document or project gallery, I can't access Excel. Just this morning I found I couldn't access Word. Can someone help me with this problem?

 

[Bob Greenblatt]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

I love our Mac, but have recently been having problems accessing Microsoft
Office. When I go to open a blank document or project gallery, I can't access
Excel. Just this morning I found I couldn't access Word. Can someone help me
with this problem?

What does "can't access" mean? Do you get an error? How are you trying to
"access" the application?

 

[paiea48]

Hi Bob,

When attempted to open a document in Word by clicking the icon in the dock, I got a question mark over it. The same thing happened to me with Excel. It seems the applications are gone.

 

[Diane Ross]

When attempted to open a document in Word by clicking the icon in the dock, I
got a question mark over it. The same thing happened to me with Excel. It
seems the applications are gone.

The Dock has lost it's path to your application. Remove it from the dock and
drag application to the Dock to add it.

 

[paiea48]

Thank You for the responses, but the problem is not solved yet. I read somewhere about reloading the software. Somehow during updates in the past, portions of MS Office was deleted on our Mac Book Pro as well as the Mac.

 

[Diane Ross]

Thank You for the responses, but the problem is not solved yet. I read
somewhere about reloading the software. Somehow during updates in the past,
portions of MS Office was deleted on our Mac Book Pro as well as the Mac.

This is very rare. Go to your Applications folder and see if the
applications are in the Microsoft Office folder.