O
Oscar N. Fuentes-Guzman
My name is Oscar and I recently did a hard drive upgrade. I went from a 80 GB
Seagate Hard Drive to a 1 TB Western Digital SATA Hard Drive. I used the
Western Digital utilities to successfully transfer existing data from old
hard drive to the new one. Transfer of data was successul without any issues
or corrupt data.
My Microsoft Office 2007 application has stopped working and attempt to open
the application the Splash Windows pops up and then get a pop up which states
to "repair" the application it does this for all applications. When I open
outlook 2007 it opens up fine but when I got to send, recieve, account
settings, data file managment options I keep getting error message "Not
Implemented". When I attempt to uninstall Office it tells me it was unable to
uninstall and that it failed. I attempt to reinstall directly from the
original disk and setup will pop up and close soon right after and prompts me
to send an error report to microsoft. I open up the report and get the
following infromation: I have ran Registry Cleanup Utiliy, Windows Installer
Repair, SFC/scannow and no luck.
Setup
Setup has encountered a problem and needs to close. We are sorry for the
inconvenience.
Send Error Report
Error Signature
Event Type: office2setup P1 : {10120000-0f00-0000-0000-0000000Off1ce}
P2 : 12.0.4518.1014 P3 : x P4 : msiapicallfailure
P5 : enterpriser_enterpriserww.xml P6 : x P7 : x
Report Details:
This error report includes: information……
Error Report Contents:
The following files will be included in this error report:
C:\DOCUME~1\OSCARF~1\LOCALS~1\Temp\SetupExe(20090415231114B2C).log
DELL OptiPlex 170L
Pentium 4 Processor
2.88 GHZ 2 GB RAM
Hard Drive 1.5 TB Local Disk (C)
Hard Drive 80 GB Local Disk (D)
Windows XP Professional Service Pack 3
Any assistance would be greatly appreciated.
Thanks,
Oscar Fuentes-Guzman
(e-mail address removed)
Seagate Hard Drive to a 1 TB Western Digital SATA Hard Drive. I used the
Western Digital utilities to successfully transfer existing data from old
hard drive to the new one. Transfer of data was successul without any issues
or corrupt data.
My Microsoft Office 2007 application has stopped working and attempt to open
the application the Splash Windows pops up and then get a pop up which states
to "repair" the application it does this for all applications. When I open
outlook 2007 it opens up fine but when I got to send, recieve, account
settings, data file managment options I keep getting error message "Not
Implemented". When I attempt to uninstall Office it tells me it was unable to
uninstall and that it failed. I attempt to reinstall directly from the
original disk and setup will pop up and close soon right after and prompts me
to send an error report to microsoft. I open up the report and get the
following infromation: I have ran Registry Cleanup Utiliy, Windows Installer
Repair, SFC/scannow and no luck.
Setup
Setup has encountered a problem and needs to close. We are sorry for the
inconvenience.
Send Error Report
Error Signature
Event Type: office2setup P1 : {10120000-0f00-0000-0000-0000000Off1ce}
P2 : 12.0.4518.1014 P3 : x P4 : msiapicallfailure
P5 : enterpriser_enterpriserww.xml P6 : x P7 : x
Report Details:
This error report includes: information……
Error Report Contents:
The following files will be included in this error report:
C:\DOCUME~1\OSCARF~1\LOCALS~1\Temp\SetupExe(20090415231114B2C).log
DELL OptiPlex 170L
Pentium 4 Processor
2.88 GHZ 2 GB RAM
Hard Drive 1.5 TB Local Disk (C)
Hard Drive 80 GB Local Disk (D)
Windows XP Professional Service Pack 3
Any assistance would be greatly appreciated.
Thanks,
Oscar Fuentes-Guzman
(e-mail address removed)