On installation of MS office 08 on my MAC G4, I was asked to look for new
version and then to put it into trash and empty trash, deleting everything
from previous version including all my emails in Entourage as well as all of
my email addresses. Is there anyway to get them back?
No, if you deleted the trash. If it's still in the trash, move it back.
The installer does not trash or ask to trash your emails. Your mail is
stored in your Microsoft User Data folder.
Entourage expects the folder to be in your Documents folder. For OS X users,
that's the Documents folder in your User's folder. When Entourage opens in a
new blank Identity, it's usually User error. Sometimes updating software
(including the OS) can cause problems where files go missing.
Most likely you have accidentally moved your data. Hopefully, you have not
deleted the file. If you have deleted the trash, it's gone. Sorry!
Select Switch Identity (under Entourage in the Menu bar) and see if your old
identity is still listed.
To find your old database, search for "Microsoft User Data" (without the
quotes).
If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.
Fix if you have more than one Microsoft User Data Folder...
Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.
You can delete the old folder after you are satisfied with the transfer.
