B
BlueEyedBayFilly
Hi, I am totaly new to all this. But I do need help with MS Office Beta. I
have been trying to uninstall it from the time it was discontinued, and with
no luck. I have bought MS Office Home and Student thinking that when I go to
download this it would get rid of the beta version.. Wrong.. Every time I try
to get rid of the MSoffice beta version I get an error message that reads:
Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
WHen I hit the "try again" button I get the setup error message: This
product installation has been corrupted. Run setup again from the CD,DVD, or
other original installation source.
I've tried contacting MS and to no avail. I don't have the $99.00 to spare
or I would have tried that venue in hopes of getting rid of this beta
version. Since it was downloaded off MS'sweb site there is no CD.. ( one
lessoned I have learned "Always get a disk") And the second.. To heck with
trying out beta versions.
Anyway, lessoned learned. I just need help with uninstalling the beta
version. I have taken my computer into best buy (geek squad) there. And they
cannot get rid of it either. I just get told to contact MS and get a disk.
So far I've gotten no where with MS. I just need some help please. Thank
you everyone who replies for your time. It is greatly appreciated.
have been trying to uninstall it from the time it was discontinued, and with
no luck. I have bought MS Office Home and Student thinking that when I go to
download this it would get rid of the beta version.. Wrong.. Every time I try
to get rid of the MSoffice beta version I get an error message that reads:
Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
WHen I hit the "try again" button I get the setup error message: This
product installation has been corrupted. Run setup again from the CD,DVD, or
other original installation source.
I've tried contacting MS and to no avail. I don't have the $99.00 to spare
or I would have tried that venue in hopes of getting rid of this beta
version. Since it was downloaded off MS'sweb site there is no CD.. ( one
lessoned I have learned "Always get a disk") And the second.. To heck with
trying out beta versions.
Anyway, lessoned learned. I just need help with uninstalling the beta
version. I have taken my computer into best buy (geek squad) there. And they
cannot get rid of it either. I just get told to contact MS and get a disk.
So far I've gotten no where with MS. I just need some help please. Thank
you everyone who replies for your time. It is greatly appreciated.