Microsoft Office Home and Student 2007 Perpetually "Configuring...

[Professional Developer and User]

I too have the problem where Microsoft Office has to configure itself every
time it opens. I’ve been patiently waiting for 5 months for an auto-update
from Microsoft that addresses the issue. I’ve been using my older version of
office the whole time.

I'm trying to open it right now to get my PID to see if I qualify for free
“supportâ€. It takes over an hour to come up, and it holds my CPU hostage the
whole time. This is not normally a slow machine, and I have no other
problems with it.

I see the advice on this forum is to uninstall the old version. I'm not
going to do that for a few very good reasons;

(1) Until it works correctly, I'll stick with a version that does. It
configures every time, but even worse, sometimes Excel crashes when I
minimize it for a few minutes and then try to return.
(2) If I have to edit somebody's file from an older version, I don't want to
cause someone incompatibilities with their own file.

If any version must be uninstalled, it will be 2007. I’ve been happy with
Office for years. I’m sorry to be blunt, but this suggestion to uninstall the
old version is crap. If there isn’t a simple and reasonable solution soon,
then I’m uninstalling the product.

Will someone at Microsoft please create a viable solution to this problem?

 

[Milly Staples [MVP - Outlook]]

Information about using 2007 Office suites and programs on a computer that
is running another version of Office
http://support.microsoft.com/kb/928091/en-us

Information about running multiple versions of Office with Office 2003
http://support.microsoft.com/kb/828956/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Professional Developer and User asked:

| I too have the problem where Microsoft Office has to configure itself
| every
| time it opens. I’ve been patiently waiting for 5 months for an
| auto-update from Microsoft that addresses the issue. I’ve been
| using my older version of office the whole time.
|
| I'm trying to open it right now to get my PID to see if I qualify for
| free “supportâ€. It takes over an hour to come up, and it holds
| my CPU hostage the whole time. This is not normally a slow machine,
| and I have no other
| problems with it.
|
| I see the advice on this forum is to uninstall the old version. I'm
| not
| going to do that for a few very good reasons;
|
| (1) Until it works correctly, I'll stick with a version that does. It
| configures every time, but even worse, sometimes Excel crashes when I
| minimize it for a few minutes and then try to return.
| (2) If I have to edit somebody's file from an older version, I don't
| want to cause someone incompatibilities with their own file.
|
| If any version must be uninstalled, it will be 2007. I’ve been
| happy with Office for years. I’m sorry to be blunt, but this
| suggestion to uninstall the old version is crap. If there isn’t a
| simple and reasonable solution soon, then I’m uninstalling the
| product.
|
| Will someone at Microsoft please create a viable solution to this
| problem?