Microsoft Office Mac 2008 Not Responding

[Jeff]

I am having the worst luck with my brand new M.O.M. 2008 (both under
SP1 and SP2). Whenever I try to launch any of the apps, I get the
spinning pinwheel and "application not responding" -- for about 90
seconds! Then the application stabilizes and starts running.

I am on a MacPro tower running OS 10.5.7
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 5 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005D.B00
SMC Version (system): 1.7f10
Serial Number (system): G8xxxxxxxxx

This is very frustrating that after 26 years Microsoft can't even make
a program that will run without crashing or even starting. But at
least they got my $300.

 

[MikeHalloran]

Why are you so quick to blame Office? Thousands of us have the same setup without a problem.

The first thing I would do with those symptoms would be to use Disk Utility and verify disk and repair permissions. Next, make certain that you don't have a bad memory module. If you bought Apple Care, use the TechTool disk to check this.

You say this is a brand new machine. Get Apple Tech Support involved. There is no reason why Office 2008 shouldn't run on your Mac.

 

[Diane Ross]

Whenever I try to launch any of the apps, I get the
spinning pinwheel and "application not responding" -- for about 90
seconds!

See this link for solutions for Office 2008 slow to open:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash46>