Microsoft Office not working since Trial install/uninstall

[carolisgreat]

Hi,

After installing a trial version of Powerpoint 2007 from the Microsoft
website, I found the trial didn't work so I uninstalled the program. Since
then, all of my Microsoft Office programs haven't been working. Outlook
crashes when I try to create a new email and Word does the same. I tried
repairing the program with the original installation disk and reinstalling
Office, but that didn't seem to help. I think I may even have an older
version of Outlook and Word than I did prior to the trial install. The only
error message I have received is:

Files that help describe the problem:
C:\Users\Carol\AppData\Local\Temp\WER4200.tmp.version.txt
C:\Users\Carol\AppData\Local\Temp\WER5449.tmp.appcompat.txt
C:\Users\Carol\AppData\Local\Temp\WER590B.tmp.mdmp

I also tried calling Microsoft support, but they told me that - despite the
fact that they provided the trial software on the website (which seems to
corupt their other software upon install/uninstall) - they could not provide
phone support for the problem.

Any help would be GREATLY appreciated.

Thank you kindly,
Carol

 

[DL]

So what version of Office did you install?
And if you open the add/remove dialogue what versions of Office, or any
other MS programs are listed?

 

[carolisgreat]

First I installed the trial Powerpoint 2007, then immediately uninstalled
when I found it didn't work (perhaps this is a compatibility issue between
Office 2003 and Powerpoint 2007?). As for Office, I thought I was running
2007, but at the moment it's Office 2003 as are all the other Office programs
on my computer (although that could be because I tried to repair and
reinstall Office using a 2003 installation disk.

I'm not so much worried about which version of Office I'm using, as long as
it works, which it doesn't appear to be at the moment.

Someone has suggested uninstalling Office completely and then reinstalling
it. Will this work?

Carol