MIcrosoft Office Outlook 2000 to Outlook 2007

[RS]

First of all after many attempts of deleting my programs. Both the Microsoft
Outlook 2000, Outlook 2003, and also the Outlook Connector. I finally was
able to install the Microsoft Office Outlook 2007. But now when attempting
to open the program I receive an error message that says:
Cannot open your default email folders. Microsoft office Outlook exited
with out properly closing your Outlook data file. ' C:\Documents and
Settings/ ..... Microsoft\Outlook\name_msn2.ost'. Microsoft Office Outlook
must be resarted. If this error message recurs contact support for microsoft
office outlook for assistance. Can you help please?

I did find a link that told me to do a scan and repair of corrupted outlook
data files. But during the scan I receive another error message that says it
must shut down and no changes were made. Attemping to do that more than once
and it continued till 100% done but came back again saying it was with no
changes made.

What can I do now? Please make a suggestion. I can not even get Outlook to
open without an immediate message and it's a vicious cirlce... Thank you for
your suggestions, I appreciate anything you can do to help as I have been
working at this all day.

 

[DL]

Are you actually using an Exchange connection?
If not what type of connection, eg pop mail or?

 

[Diane Poremsky {MVP}]

That is your msn offline message store. Go to control panel, mail and make a
new profile.

 

[RS]

Thank you I will attempt to do it now and see how it works...

 

[RS]

WOW you are fabulous! Thanks so much! I am downloading all my previous files
now.

I may require more help when I update my deskltop PC since I attempted to
update this only on our laptop first. Will I need to do the same steps with
my PC regarding eliminating all the previous versions of Microsoft Outlook
and Outlook Connector before I install the upgrade of 2007? Or can I attempt
to run the disk without all of those steps as I had to do with my laptop?

Thank you again for a great Mothers Day gift!

 

[Diane Poremsky {MVP}]

I would uninstall the older version of outlook first - it makes for less
work if it doesn't get uninstalled correctly.