Microsoft Office Outlook 2003 Personal Folders Backup add-in Probl

[ellroy275]

Hi,
I installed the above add in but cannot find it after installation.
http://support.microsoft.com/kb/238782/en-us
the website says that it would be on the file menu but i cannot see it, can
some one tell me where i am going wrong please?

 

[Brian Tillman]

I installed the above add in but cannot find it after installation.
http://support.microsoft.com/kb/238782/en-us
the website says that it would be on the file menu but i cannot see
it, can some one tell me where i am going wrong please?

Was Outlook running when you installed it?

 

[ellroy275]

No it was not.... Thanks.

Was Outlook running when you installed it?

 

[Brian Tillman]

No it was not.... Thanks.

Try adding it manually. In the COM Add-Ins dialogue, do you see it? If
not, click Add, browse to
%ProgramFiles%\Microsoft Office\Office10\Addins\Outbak.dll (or it might be
Office11), select it, and click OK. OK out of all dialogues, stop and
restart Outlook. Does it appear now?

 

[MChitiea]

I am having the same problem.
Outlook 2003 w/ XPPro sp3.
Installed OLBU module but it is not showing in the file drop down menu.

Any more ideas?

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/backupaddin.htm