Microsoft Office Outlook has encountered a problem and needs to close ...

S

Sydney Lotterby

(Win2K Pro w/sp4, Office 2003 with all the latest patches as of today)

I get the following error messages repeatedly and at random in MS Word,
Excel, Outlook and now OE.
It is killing my productivity. I have searched google, tamaracka and MS KB
w/o success.

I have only had this problem since upgrading from Office XP to 2003 a couple
of weeks ago.
I would like to keep 2003 b/c it elimiates 99% of my spam when I use the
"high" setting in Outlook Junk options.
-- but only if I can resolve this problem.

No other software/hardware has recently been added.
I have reinstalled several times, run scanpst several times and rebooted
countless times.

Any help greatly appreciated.

------------------------------------------------------
Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience.

AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: mshtml.dll ModVer: 6.0.2800.1276 ModStamp:3f8f00c9
fDebug: 0 Offset: 000bf7b7
 
M

Milly Staples [MVP - Outlook]

Have you tried a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Sydney Lotterby <[email protected]> asked:
| (Win2K Pro w/sp4, Office 2003 with all the latest patches as of today)
|
| I get the following error messages repeatedly and at random in MS
| Word, Excel, Outlook and now OE.
| It is killing my productivity. I have searched google, tamaracka and
| MS KB w/o success.
|
| I have only had this problem since upgrading from Office XP to 2003 a
| couple of weeks ago.
| I would like to keep 2003 b/c it elimiates 99% of my spam when I use
| the "high" setting in Outlook Junk options.
| -- but only if I can resolve this problem.
|
| No other software/hardware has recently been added.
| I have reinstalled several times, run scanpst several times and
| rebooted countless times.
|
| Any help greatly appreciated.
|
| ------------------------------------------------------
| Microsoft Office Outlook has encountered a problem and needs to
| close. We are sorry for the inconvenience.
|
| AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
| ModName: mshtml.dll ModVer: 6.0.2800.1276 ModStamp:3f8f00c9
| fDebug: 0 Offset: 000bf7b7
 
S

Sydney Lotterby

I will try that.

1) Why is it necessary?
2) How can I convert my .pst's to 2003 format other than create a new .pst
and import (biggest one is 1.7 gig)


"Milly Staples [MVP - Outlook]"
 
M

Milly Staples [MVP - Outlook]

1. Upgrading has caused some problems that a new mail profile will resolve.
2. If you need to create a new unicode .pst file, then open the old file
(not import) in Outlook 2003. Create a new unicode .pst file and copy your
items to the new .pst file.



--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Sydney Lotterby <[email protected]> asked:

| I will try that.
|
| 1) Why is it necessary?
| 2) How can I convert my .pst's to 2003 format other than create a
| new .pst and import (biggest one is 1.7 gig)
|
|
| "Milly Staples [MVP - Outlook]"
| || Have you tried a new mail profile?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After searching google.groups.com and finding no answer:
|| Sydney Lotterby <[email protected]> asked:
||| (Win2K Pro w/sp4, Office 2003 with all the latest patches as of
||| today)
|||
||| I get the following error messages repeatedly and at random in MS
||| Word, Excel, Outlook and now OE.
||| It is killing my productivity. I have searched google, tamaracka
||| and MS KB w/o success.
|||
||| I have only had this problem since upgrading from Office XP to 2003
||| a couple of weeks ago.
||| I would like to keep 2003 b/c it elimiates 99% of my spam when I use
||| the "high" setting in Outlook Junk options.
||| -- but only if I can resolve this problem.
|||
||| No other software/hardware has recently been added.
||| I have reinstalled several times, run scanpst several times and
||| rebooted countless times.
|||
||| Any help greatly appreciated.
|||
||| ------------------------------------------------------
||| Microsoft Office Outlook has encountered a problem and needs to
||| close. We are sorry for the inconvenience.
|||
||| AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
||| ModName: mshtml.dll ModVer: 6.0.2800.1276
||| ModStamp:3f8f00c9 fDebug: 0 Offset: 000bf7b7
 
S

Sydney Lotterby

Thanks.

1) I also get the same error message in Word, Excel and OE. How will the
new profile fix those programs?

2) What does the unicode .pst offer me (other than the obvious
language/character extensions)?

3) Where can I read up about new features in office 2003?
 
M

Milly Staples [MVP - Outlook]

1. No idea.
2. New unicode .pst files can be up to a theoretical 32 terrabytes.
3. http://www.microsoft.com/office/editions/prodinfo/compare.mspx

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Sydney Lotterby <[email protected]> asked:

| Thanks.
|
| 1) I also get the same error message in Word, Excel and OE. How
| will the new profile fix those programs?
|
| 2) What does the unicode .pst offer me (other than the obvious
| language/character extensions)?
|
| 3) Where can I read up about new features in office 2003?
|
| || 1. Upgrading has caused some problems that a new mail profile will
|| resolve.
|| 2. If you need to create a new unicode .pst file, then open the old
|| file (not import) in Outlook 2003. Create a new unicode .pst file
|| and copy your items to the new .pst file.
||
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Sydney Lotterby <[email protected]> asked:
||
||| I will try that.
|||
||| 1) Why is it necessary?
||| 2) How can I convert my .pst's to 2003 format other than create a
||| new .pst and import (biggest one is 1.7 gig)
|||
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Have you tried a new mail profile?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact.
||||
||||
|||| After searching google.groups.com and finding no answer:
|||| Sydney Lotterby <[email protected]> asked:
||||| (Win2K Pro w/sp4, Office 2003 with all the latest patches as of
||||| today)
|||||
||||| I get the following error messages repeatedly and at random in MS
||||| Word, Excel, Outlook and now OE.
||||| It is killing my productivity. I have searched google, tamaracka
||||| and MS KB w/o success.
|||||
||||| I have only had this problem since upgrading from Office XP to
||||| 2003 a couple of weeks ago.
||||| I would like to keep 2003 b/c it elimiates 99% of my spam when I
||||| use the "high" setting in Outlook Junk options.
||||| -- but only if I can resolve this problem.
|||||
||||| No other software/hardware has recently been added.
||||| I have reinstalled several times, run scanpst several times and
||||| rebooted countless times.
|||||
||||| Any help greatly appreciated.
|||||
||||| ------------------------------------------------------
||||| Microsoft Office Outlook has encountered a problem and needs to
||||| close. We are sorry for the inconvenience.
|||||
||||| AppName: outlook.exe AppVer: 11.0.5510.0
||||| AppStamp:3f1380f0 ModName: mshtml.dll ModVer: 6.0.2800.1276
||||| ModStamp:3f8f00c9 fDebug: 0 Offset: 000bf7b7
 

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