Microsoft Office Ultimate 07-reinstall

[Jenni]

I purchased my copy from the Ultimate Steal promotion. It worked wonderfully,
but my lap top crashed a week ago. When I called Toshiba the had me
reinstall all programs. Needless to say I am unable to reinstall my copy of
Office and I have sent 3 emails thru the digitalriver site and no one will
help me. I have a valid product key so if someone could please help me I will
be greatful. I use this for school and class starts Aug. 20, 08.

 

[Alias]

I purchased my copy from the Ultimate Steal promotion. It worked wonderfully,
but my lap top crashed a week ago. When I called Toshiba the had me
reinstall all programs. Needless to say I am unable to reinstall my copy of
Office and I have sent 3 emails thru the digitalriver site and no one will
help me. I have a valid product key so if someone could please help me I will
be greatful. I use this for school and class starts Aug. 20, 08.

What happens when you try to install it?

Alias

 

[JoAnn Paules]

What happens when you try?