Microsoft Office v. X (for students and teachers)

[Shirley]

I just received the above mentioned product.

I am supposed to have access to three key numbers.

When entering the first key number I got the message that
the number is not a valid number. I have checked (and
rechecked) many times that it was typed correctly (case
sensitive included) all to no avail. The second key number
was taken okay and I have the product up and running,
however, I've not been able to find a way to call Microsoft
to report this problem. The phone number that is supplied
in the setup booklet is fielding only the problem of the
recent virus.

Does anyone know how I can reach Microsoft (and please -
I've gone through all the Internet links that I can stand)?

Thank you,
Shirley

 

[Mickey Stevens]

First check the Microsoft Knowledge Base for one last tip:
<http://support.microsoft.com/?kbid=332010>

If that doesn't work, call Microsoft Product Support Services. If you're in
the U.S., the number is here. Call the one for installation support (free).
<http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer22#faq1399
Otherwise, click here:
<http://support.microsoft.com/default.aspx?pr=cntactms>

 

[Richard Radke]

I just installed my copy yesterday with no problem. I installed the full
office package and had to use only one set of numbers which works for all
three.