Microsoft Office Word

[Mel_S]

I have been getting the error messages related to unable to fine file ~wrs.
I now have a problem when I close a file I have added the error log to this
e-mail
Log Name: Application
Source: Application Error
Date: 02/09/2008 17:41:52
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MelSmith-PC
Description:
Faulting application WINWORD.EXE, version 12.0.6308.5000, time stamp
0x47e547c5, faulting module hpz3r4v2.dll, version 61.63.249.0, time stamp
0x45c2d639, exception code 0xc0000005, fault offset 0x00046078, process id
0x24c, application start time 0x01c90d1948005e72.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-09-02T16:41:52.000Z" />
<EventRecordID>36549</EventRecordID>
<Channel>Application</Channel>
<Computer>MelSmith-PC</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>12.0.6308.5000</Data>
<Data>47e547c5</Data>
<Data>hpz3r4v2.dll</Data>
<Data>61.63.249.0</Data>
<Data>45c2d639</Data>
<Data>c0000005</Data>
<Data>00046078</Data>
<Data>24c</Data>
<Data>01c90d1948005e72</Data>
</EventData>
</Event>

 

[Suzanne S. Barnhill]

The faulting module is an HP peripheral, probably your printer but perhaps a
scanner. Try deleting and reinstalling the printer.