P
Please Advise
Dear all
can anyone help me?
I am using Windows Vista on my Sony VAIO laptop..
When i open any excel/words document, system prompts that Windows is Not
responding, along with the error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6323.5000
Application Timestamp: 486cf744
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 18441
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Have tried re-installing the Microsoft Office Hone and Student several
times, but to no avail. Have done all windows updates.
Did anyone encounter this or have a solution to it?
Or shall i re-install the whole windows vista or ....?
Your advice will be much appreciated!!
can anyone help me?
I am using Windows Vista on my Sony VAIO laptop..
When i open any excel/words document, system prompts that Windows is Not
responding, along with the error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6323.5000
Application Timestamp: 486cf744
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 18441
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Have tried re-installing the Microsoft Office Hone and Student several
times, but to no avail. Have done all windows updates.
Did anyone encounter this or have a solution to it?
Or shall i re-install the whole windows vista or ....?
Your advice will be much appreciated!!