Microsoft Outlook Error Message

S

Sandee

I am running Microsoft Outlook 2000. Several weeks ago I downloaded what I
thought was a legitimate spam blocker program. It turned out to be some
bogus program that caused more spam, not less. I removed the program by
going into Add/Remove programs. I then removed it from my folder files. I
then did a system restore to an earlier time yet I am still getting the
following message every time I reboot and go into Outlook:

The add-in "C:\Program Files\SpamBlocker
Utility\Bin\4.8.4.0\Redemption.d..."could not be installed or loaded. This
problem may be resolved by using Detect and Repair on the Help menu. Unalbe
to load "C:\Program Files\SpamBlocker Utility\Bin\..."You may be out of
memory, out of system resources, or missing a dll file.

Any suggestions on how to get rid of this annoying pop up every time I go
into Outlook? Please be specific. After all, if I knew much about
computers, I wouldn't be in this predicament in the first place.

Thank you for your help.

Sandee
 
R

Roady [MVP]

See if there is still a reference to Redemption in Tools-> Options-> Tab
Other-> Advanced Options-> COM Add-Ins/Add-In Manager

If not locate extend.dat and rename it to .old
If it still gives you an error locate extend.dat and rename it to .old
 
P

Peter Foldes

Sandee

You might get a faster and more accurate reply to your issue by posting this to the following newsgroup. Redemption is an Add on for outlook .

news://msnews.microsoft.com/microsoft.public.outlook.program_addins
 
R

Roady [MVP]

No, that newsgroup is targeted to people developing add-ins. It's not meant
for fixing uninstall issues of 3rd party addins.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Sandee

You might get a faster and more accurate reply to your issue by posting this
to the following newsgroup. Redemption is an Add on for outlook .

news://msnews.microsoft.com/microsoft.public.outlook.program_addins
 

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