Microsoft Support?

[Sam]

According to Microsoft's own website (on the page entitiled Product
Lifecycle Dates), they claimed to be supporting Visio 2000 until the end of
June 2004. But Service Release 1 was unavailable 6 months earlier. Most of
the other service packs required Service Release 1.

Does Microsoft keep their word?
Can anyone explain this?

 

[John Marshall, MVP]

The first version of Visio released by Microsoft was Visio 2000 SR1, so this
unfortunately, is the baseline they are using. So anyone with a Microsoft
version of Visio is okay, but anyone with a copy of Visio 2000 from Visio
Corp who did not get the SR1 upgrade is out of luck.

John... Visio MVP

Need stencils or ideas? http://www.mvps.org/visio/3rdparty.htm
Need VBA examples? http://www.mvps.org/visio/VBA.htm
Common Visio Questions http://www.mvps.org/visio/common_questions.htm

 

[Sam]

I understand what they are doing, but they claimed they would continue to
support Visio 2000 until a ceratin date and failed to do so. There is no
excuse for that.