Microsoft Sync Services crashes every time it runs -- can anyone help?

R

rpasserini

I've turned on syncing with iCal and Addressbook, but every time it
tries to sync, it (Microsoft Sync Services, not Entourage) crashes. I
get the following on the console log:

2006-03-17 14:29:15.266 Microsoft Sync Services[1049]
NSGenericException: error 14 executing 'begin immediate transaction;':
unable to open database file
2006-03-17 14:29:15.267 Microsoft Sync Services[1049] An uncaught
exception was raised
2006-03-17 14:29:15.267 Microsoft Sync Services[1049] error 14
executing 'begin immediate transaction;': unable to open database file
2006-03-17 14:29:15.267 Microsoft Sync Services[1049] *** Uncaught
exception: <NSGenericException> error 14 executing 'begin immediate
transaction;': unable to open database file
Mar 17 14:29:16 xiphophorus crashdump[1053]: Microsoft Sync Services
crashed
Mar 17 14:29:17 xiphophorus crashdump[1053]: crash report written to:
/home/ron/Library/Logs/CrashReporter/Microsoft Sync Services.crash.log

And in the crash log I get the output at the end of this post.

Does anyone know what's going on? What's unusual about my setup my Mac
is integrated into my company's Unix network. In other words, it gets
it login credentials from our Linux NIS server and home directories are
mounted from a Linux NFS server.

Everything else works fine, though.

Thanks in advance for any help,
Ron Passerini



Host Name: xiphophorus
Date/Time: 2006-03-17 14:29:15.372 -0500
OS Version: 10.4.5 (Build 8H14)
Report Version: 4

Command: Microsoft Sync Services
Path: /Applications/Microsoft Office 2004/Office/Microsoft Sync
Services.app/Contents/MacOS/Microsoft Sync Services
Parent: SyncServer [1041]

Version: 060202 (11.2.3)

PID: 1049
Thread: 0

Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92902340


Thread 0 Crashed:
0 com.apple.Foundation 0x92902340 _NSRaiseError + 264
1 com.apple.syncservices 0x95d53428 -[ISyncConcreteSession
prepareToPullChangesForEntityNames:beforeDate:] + 332
2 ...soft.entourage.syncservices 0x0001baf8 0x1000 + 109304
3 ...soft.entourage.syncservices 0x00020d20 0x1000 + 130336
4 ...soft.entourage.syncservices 0x000100a4 0x1000 + 61604
5 ...soft.entourage.syncservices 0x00008b0c 0x1000 + 31500
6 ...soft.entourage.syncservices 0x000089b4 0x1000 + 31156

Thread 1:
0 libSystem.B.dylib 0x9000b1e8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b13c mach_msg + 60
2 com.microsoft.shmem.bundle 0x007a6200
MerpUnregisterCFMFragment + 3156
3 libSystem.B.dylib 0x9002b1e0 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092902340 srr1: 0x000000000202f030
vrsave: 0x0000000000000000
cr: 0x24002422 xer: 0x0000000000000007 lr:
0x0000000092902318 ctr: 0x00000000928c4484
r0: 0x0000000000000000 r1: 0x00000000bffff340 r2:
0x00000000a28c1508 r3: 0x00000000a28e5b84
r4: 0x00000000909cf00c r5: 0x00000000928c3a64 r6:
0x00000000bfffef74 r7: 0x00000000000000ff
r8: 0x00000000bfffef60 r9: 0x0000000000307040 r10:
0x00000000909bd648 r11: 0x0000000024002422
r12: 0x00000000928c4484 r13: 0x0000000000000000 r14:
0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000030000 r18:
0x00000000003070e0 r19: 0x0000000000030000
r20: 0x0000000000000001 r21: 0x0000000000030000 r22:
0x0000000000000000 r23: 0x0000000000000001
r24: 0x0000000000000001 r25: 0x0000000000000001 r26:
0x000000000031f490 r27: 0x000000000031cb90
r28: 0x000000000512d090 r29: 0x00000000a28c67e0 r30:
0x000000000035f210 r31: 0x0000000092902248

Binary Images Description:
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(11.2.3) /Applications/Microsoft Office 2004/Office/Microsoft Sync
Services.app/Contents/MacOS/Microsoft Sync Services
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CFMPriv_DVComponentGlue
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CFMPriv_QuickTime
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CFMPriv_CarbonSound
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CFMPriv_CommonPanels
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CFMPriv_HIToolbox
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CFMPriv_HTMLRendering
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CFMPriv_ImageCapture
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CFMPriv_NavigationServices
0x325420 - 0x3254f6 CFMPriv_OpenScriptingMacBLib PEF binary:
CFMPriv_OpenScriptingMacBLib
0x3255d0 - 0x32568e CFMPriv_Print PEF binary: CFMPriv_Print
0x3256b0 - 0x32577d CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
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CFMPriv_SpeechRecognition
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CFMPriv_CarbonCore
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CFMPriv_OSServices
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CFMPriv_ColorSync
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CFMPriv_FindByContent
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CFMPriv_HIServices
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CFMPriv_LangAnalysis
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CFMPriv_LaunchServices
0x3265b0 - 0x326687 CFMPriv_PrintCore PEF binary:
CFMPriv_PrintCore
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CFMPriv_SpeechSynthesis
0x500000 - 0x54f3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
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Apple;Carbon;Multimedia
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Apple;Carbon;Networking
0x73f000 - 0x7adfff com.microsoft.shmem.bundle 060202
(11.2.3) /Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
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0x13d8000 - 0x16d84a0 Microsoft Framework UI PEF binary: Microsoft
Framework UI
0x16d84b0 - 0x17e2e16 Microsoft Framework DB PEF binary: Microsoft
Framework DB
0x4f33000 - 0x4f523d1 Microsoft Synchronization PEF binary:
Microsoft Synchronization
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(???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x90b06000 - 0x90ddefff com.apple.CoreServices.CarbonCore 681.3
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(129.9) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x90f8c000 - 0x9100dfff com.apple.SearchKit
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(25966) /System/Library/Frameworks/Security.framework/Versions/A/Security
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(???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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(297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91502000 - 0x915cffff com.apple.ColorSync
4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
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(172.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x916fe000 - 0x917bbfff com.apple.QD 3.8.18
(???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917f9000 - 0x91857fff com.apple.HIServices 1.5.1
(???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91885000 - 0x918a9fff com.apple.LangAnalysis
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0x918bd000 - 0x918e2fff com.apple.FindByContent
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c21000 - 0x91c3afff libPng.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
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/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
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(???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x943d0000 - 0x9440dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94415000 - 0x94465fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x94af1000 - 0x94b0efff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95d3a000 - 0x95db3fff com.apple.syncservices 2.2
(182.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9978f000 - 0x997adfff com.apple.OpenTransport
2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9982a000 - 0x9982bfff com.apple.iokit.dvcomponentglue
1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
 

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