C
CTottman
Hello All,
This is my first post. We are using an exchange server here at work
and have one user who is experiencing a unique problem with office
2003, in particular Outlook and Word.
When opening a Word document the document at random intervals will
open over the top of the Outlook group in the taskbar and after a shot
period will disappear along with the document being worked on forcing
the user to re-open Word and the document from Autorecover.
I have tried the following to date:
- Installed the latest Service Pack to their machine SP3
- Have tried deleting the Normal.dot file to see if if the problem
has been caused by a corrupted template
- Have tried using the "Detect and Repair" tool on both Word and
Outlook.
the problem is still re-occurring however. I would like to avoid
uninstalling and re-installing the two programs as it means re-
associating PST files etc.
I am wondering if anyone else has experienced similar problems and can
point me in the right direction to continue fault diagnosis.
Regards,
Chris
This is my first post. We are using an exchange server here at work
and have one user who is experiencing a unique problem with office
2003, in particular Outlook and Word.
When opening a Word document the document at random intervals will
open over the top of the Outlook group in the taskbar and after a shot
period will disappear along with the document being worked on forcing
the user to re-open Word and the document from Autorecover.
I have tried the following to date:
- Installed the latest Service Pack to their machine SP3
- Have tried deleting the Normal.dot file to see if if the problem
has been caused by a corrupted template
- Have tried using the "Detect and Repair" tool on both Word and
Outlook.
the problem is still re-occurring however. I would like to avoid
uninstalling and re-installing the two programs as it means re-
associating PST files etc.
I am wondering if anyone else has experienced similar problems and can
point me in the right direction to continue fault diagnosis.
Regards,
Chris