Microsoft Word 2007 "Building Blocks.dotx" Dilemma

[Saputo]

I installed Microsoft office Home and Student 2007 trial on windows XP SP2 Pc
and later uninstalled it and installed a new Microsoft office Professional
Plus 2007. My dilemma now is the microsoft word 2007 program will not work
properly. Erorr message when I tried to use a gallery in word 2007: "word
cannot open this document template" (driver_letter:\...\1033\Building
Blocks.dotx) appears. Even the following Ribbon galleries are affected by
this problem: Autotext, Text Boxes, Footers, Headers ect. ect. I tried to
resolve this problem by following the steps outlined in the microsoft article
Id:925175 and many others, but was unsuccessful to solve it. Several attempts
using the repair feature in office professional failed. Is there a way I can
clean-out my pc of this word program files and reinstall from a clean slate
(PC) so to speak? Please, can somebody help me? I have searched microsoft
solution center but to no avail. Thanks!!!

 

[Beth Melton]

*Move* do not rename as the KB article instructs, Building Blocks.dotx (and
any other renamed Building Blocks files you may have) out of the
%appdata%\Microsoft\Document Building Blocks\1033 folder. Don't worry about
copying the 'master' Building Blocks file in the Program Files Folder. Word
will recreate your personal Building Blocks file when you first access a
Building Blocks gallery or the Building Blocks Organizer.

Renaming the file does not prevent it from loading and the KB is incorrect
in the solution provided.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/