J
Jo
Hello
I am having a problem with Word 2002 that I can't seem to
fix. Basically when I close a Word document it
crashes/stops responding (though it doesn't happen every
time....). I've searched on the Knowledge Base and found
an article that seems to match my problem - but it offered
no solution. I've re-installed office and that hasn't
worked either. I've installed the Troubleshooting utility
in Knowledge base article 319299 but when i start up the
Word 2002 support template, I can't find where to click
the "troubleshoot utility" - it doesn't seem to pop up...
So, if anyone could give me any suggestions I would be
very grateful.
Many thanks
Jo
I am having a problem with Word 2002 that I can't seem to
fix. Basically when I close a Word document it
crashes/stops responding (though it doesn't happen every
time....). I've searched on the Knowledge Base and found
an article that seems to match my problem - but it offered
no solution. I've re-installed office and that hasn't
worked either. I've installed the Troubleshooting utility
in Knowledge base article 319299 but when i start up the
Word 2002 support template, I can't find where to click
the "troubleshoot utility" - it doesn't seem to pop up...
So, if anyone could give me any suggestions I would be
very grateful.
Many thanks
Jo