microsoft word for mac

[pav]

i've been running word for mac successfully for one year with no
problem. suddenly it is crashing non stop to the point of un -
useability. can anyone advise me where i should start inorder to solve
this problem.

 

[Beth Rosengard]

Start here: <http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm>.
(If using Safari, hit Refresh once or twice; otherwise use Internet Explorer
for this site.)

It's hard to be more specific without knowing your OS and Office/Word
version numbers (which you should always include when posting here). If you
have trouble negotiating the above-referenced site, post back with more
details and we'll do what we can. But the information you need is most
likely on that site.

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[pav]

Start here:

(If using Safari, hit Refresh once or twice; otherwise use Internet Explorer
for this site.)

It's hard to be more specific without knowing your OS and Office/Word
version numbers (which you should always include when posting here). If you
have trouble negotiating the above-referenced site, post back with more
details and we'll do what we can. But the information you need is most
likely on that site.

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[pav]

thanks for the troubleshooting link. it helped me to work out it was a
case of a corrupted word file.
i'm running os panther 3.1 and wordX 10.1.1.

Should i upgrade to the latest version of wordX if i'm still on panther
version 1 ? or could this cause me problems?

 

[Beth Rosengard]

Yes, you should update to Office X 10.1.6. For more, see here:
<http://word.mvps.org/MacWordNew/Update.htm> (If using Safari, hit Refresh
once or twice; otherwise, switch to Internet Explorer.)

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>