"Microsoft Word has encountered a problem and need to close..."

[Zakhary]

As of yesterday, whenever I open Microsoft Word, I get a message that
announces that the aplication "has encountered a problem and needs to close."
I am given the option to recover my work and restart Word. However, once
Word restarts, this cycle happens again. After one or two attempts to
restart Word, I am given the option to open it in Safe Mode. If I accept
that option, it does work; Word opens in Safe Mode. However, what to do from
there.

This is Office 2003 that I am dealing with and I have already done two
things...
Insert the CD and "Repair Office," and uninstall Office completely, then
reinstall it. The later part worked for a single night, then came back.

Here is my suspicion...
I have noticed the pattern of this happening AFTER I install the latest
Microsoft Updates not on my computer - SP3 and Outlook 2003 Junk Email
Filter. After I restart, I don't right away go to use Word, but the problem
seems to come up once I do.

I will attempt to uninstall those updates and see if something happens. If
tat doesn't work, I'll uninstall and then reinstall Office and not update the
computer to see if that does anything.

I am intereted in knowing, however, if anyone knows what could be causing
this problem on a Windows XP system and if there are any known flaws with SP3
and Word (?).

 

[Zakhary]

Uninstalling SP3 is not permitted through the Add/Remove Programs option.
However, after performing a System Restore to the time prior to installing
SP3, the problem went away!

What I find curious is why this is not listed as a "Known Problem" at the
below site. After clicking onto the site, click on "Known Problems."
http://support.microsoft.com/kb/923618

Microsoft needs to fix this problem!!

 

[Terry Farrell]

There have been many problems reported with SP3. Call Microsoft and report
this bug. All Update related calls are free of charge.