Microsoft word problem

[Cindy Wade]

I have Microsoft Word on my computer and have used it for
a long time. I think someone has used my computer and
now I am having problems.
When I try to go into Word, I receive the following error
message..
The feature you are trying to use is on a CD ROM or other
removable disk that is not available. Please insert
the "Microsoft Word 2002 Disk" and click OK.

Why is this happening???

Has someone removed something from my computer ?

HELP!!!!!
Cindy Wade
(e-mail address removed)

Thank you

 

[Beth Melton]

Hi Cindy,

Have you tried inserting the CD as requested?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Sheryn]

Beth, I think the problem is something else. I am a
consultant, and 3 (so far) of my clients are having the
same problem. It is ONLY Office 2000 to date. It ONLY
appeared as a problem on computers that did not have the
blaster patch applied. Even after running fixblast and
applying the patch, it is still a problem. Yes we tried
to feed it the CD. But it says it is the wrong CD. Any
other ideas??? Thanks.

 

[sheryn]

To add some info to this problem. The same message occurs
during a file search in windows explorer - no connection
to word... The message actually comes from the "Windows
Installer".