Microsoft Word Starts Only in Safe Mode after Adobe Acrobat Instal

[Bob Stanfield]

Microsoft Word will only start in Safe Mode ever since Adobe Acrobat was
installed.

It seems related to Adobe's automatic installation of toolbar objects in
both Outlook and Word.

Word reports that there were problems starting Word and tries to recover
documents. It then wants to send an error message to Microsoft and then
refuses to open unless the Safe mode is chosen.

Anybody have this problem before? Any ideas on what the resolution is? I
have suggestions on how to remove the annoying Adobe toolbar objects, but no
suggestions on how to get Word to open in regular mode.

Aloha,
Bob

 

[Graham Mayor]

Is the version of Acrobat compatible with your Word version and is it fully
updated? If so - see http://www.gmayor.com/what_to_do_when_word_crashes.htm
then http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm or
http://support.microsoft.com/kb/921541

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Graham Mayor - Word MVP


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