Microsoft Word will not close. No dialogue box evident. Help!

[Singer at large]

Microsoft Word will not close. No dialogue box evident. Help!
This seems to be a recurring problem and is resolved if I switch the
computer off completely. I have 2 word docs open which will not allow me to
close them until I "open Word and close the dialogue box". There is no
dialogue box evident.
Earlier I tried to open a new Word doc from the Start menu and nothing
happened so i opened a new file from the one doc I had open at the time.
Any ideas?

 

[Suzanne S. Barnhill]

Have you tried minimizing the Word window to see if a dialog box is open
behind it?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Marty Man]

Mine will not close either, especially when I try to print. This started
when I tried to update the font in one of my styles. Now, I cannot print nor
can I disable my add-ins. Word hangs up and I have to ctrl-alt-delete to
close it. Could it be Adobe Acrobat? Excel automatically disabled it as an
add-in.

 

[Marty Man]

I got it to work. In regedit, I went to the path
HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word and then changed the
folder called "data" to "olddata" and changed the folder called "options" to
"oldoptions". When Word opened, it created new folders and everything worked
fine.