C
cprelude
I am currently setting up a colleague as a client on a hosted Exchange
server, i.e., the server is hosted by a company and we are effectively
renting a mailbox on that server. My friend is using Outlook 2003 as
his client software. My colleague does not, however, want to change
his email address to the default address provided by the Exchange
Server company when he signed on for the rented mailbox. He does
however want to transfer his existing email address, so that email
address is now hosted by Exchange server. For the sake of an example,
let's call that existing email address "(e-mail address removed)". I am
finding the technical support provided by hosting company to be
woefully inadequate, and they are not all clear about the process by
which my friend can go about this step. As I understand it, the
following steps need to happen:
1) Migrate my friend's MX records, representing "(e-mail address removed)"
from the existing pop3 host (a different internet hosting company) to
the new hosted exchange server.
2) Add a second, new email address (effectively a second mailbox) to
my friend's rented Exchange server space, with this email being an
"Alias". The alias created is called "(e-mail address removed)".
3) Somehow (and I don't know how exatly?) reconfigure Outlook 2003 on
my friend's client PC so that (e-mail address removed) becomes a
synchronised account, with its collection of ost folders, as an
integral part of the hosted Exchange service.
I am very much looking for clarity and advice on the three guestimated
above steps as the new hosting company simply seems unable to answer
my questions, or under-resourced that it amounts to them same thing!
server, i.e., the server is hosted by a company and we are effectively
renting a mailbox on that server. My friend is using Outlook 2003 as
his client software. My colleague does not, however, want to change
his email address to the default address provided by the Exchange
Server company when he signed on for the rented mailbox. He does
however want to transfer his existing email address, so that email
address is now hosted by Exchange server. For the sake of an example,
let's call that existing email address "(e-mail address removed)". I am
finding the technical support provided by hosting company to be
woefully inadequate, and they are not all clear about the process by
which my friend can go about this step. As I understand it, the
following steps need to happen:
1) Migrate my friend's MX records, representing "(e-mail address removed)"
from the existing pop3 host (a different internet hosting company) to
the new hosted exchange server.
2) Add a second, new email address (effectively a second mailbox) to
my friend's rented Exchange server space, with this email being an
"Alias". The alias created is called "(e-mail address removed)".
3) Somehow (and I don't know how exatly?) reconfigure Outlook 2003 on
my friend's client PC so that (e-mail address removed) becomes a
synchronised account, with its collection of ost folders, as an
integral part of the hosted Exchange service.
I am very much looking for clarity and advice on the three guestimated
above steps as the new hosting company simply seems unable to answer
my questions, or under-resourced that it amounts to them same thing!